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They offer a one-stop service for connecting electricity, gas, and internet, making the process more convenient and less stressful with mover and cleaning services.",{"type":268,"attrs":633,"content":634},{"level":484},[635],{"text":636,"type":219,"marks":637},"The Challenge",[638],{"type":281,"attrs":639},{"color":283},{"type":215,"content":641},[642],{"text":643,"type":219},"Direct Connect wanted to enhance its Agent Portal to better serve real estate partners and drive business growth. The previous portal, built on the legacy Expression Engine CMS, was constrained by limited features, functionality, and security vulnerabilities. This outdated technology hindered user experience and posed potential risks to the business. 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The consolidation facilitated a streamlined approach to brand management and enhanced the overall efficiency of Lumia Care's digital operations.",[820],{"type":281,"attrs":821},{"color":780},{"type":215,"content":823},[824],{"text":825,"type":219,"marks":826},"As the project progressed, several additional brands were incorporated into the scope, demonstrating the flexibility and adaptability of the solution provided. The establishment of a strong digital identity for Lumia Care was a significant achievement, reinforcing their position as a trusted provider of healthcare services. 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With several brands brands under their belt, the hotel group aims to cater to a diverse audience. Our task was to amplify their brand awareness, increase conversion rates, and ultimately drive reservations by leveraging a multi-faceted digital marketing strategy.",[1431],{"type":281,"attrs":1432},{"color":283},{"type":268,"attrs":1434,"content":1435},{"level":484},[1436],{"text":317,"type":219,"marks":1437},[1438],{"type":281,"attrs":1439},{"color":283},{"type":215,"content":1441},[1442],{"text":1443,"type":219,"marks":1444},"The hotel group faced a highly competitive market, coupled with ambitious targets set for their marketing team. The key challenges were to enhance brand recognition, improve conversion rates, increase bookings, increase membership sign ups and communicate the unique selling propositions (USPs) of the brands effectively to their target audience. This required a strategic overhaul of their digital presence to reach potential customers across various online platforms.",[1445],{"type":281,"attrs":1446},{"color":283},{"_uid":514,"button":1448,"content":1449,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":1450},[1451,1458],{"type":215,"content":1452},[1453],{"text":1454,"type":219,"marks":1455},"Diversify the brands online presence by tapping into both emerging and established digital platforms such as Google Search, YouTube, Google Performance Max, Microsoft Search, Meta and Spotify. The strategy was designed to engage the entire marketing funnel through:",[1456],{"type":281,"attrs":1457},{"color":283},{"type":401,"content":1459},[1460,1469,1478,1487],{"type":404,"content":1461},[1462],{"type":215,"content":1463},[1464],{"text":1465,"type":219,"marks":1466},"Establishing a strong association between the different hotels and brands based on specific travel needs of the target audience (e.g., sport, adventure, business, etc.).",[1467],{"type":281,"attrs":1468},{"color":283},{"type":404,"content":1470},[1471],{"type":215,"content":1472},[1473],{"text":1474,"type":219,"marks":1475},"Leveraging customer personas to deliver highly targeted advertising with personalised messaging, assets, and channel selection.",[1476],{"type":281,"attrs":1477},{"color":283},{"type":404,"content":1479},[1480],{"type":215,"content":1481},[1482],{"text":1483,"type":219,"marks":1484},"Implementing dynamic search ads and brand-only campaigns for efficient targeting and high visibility.",[1485],{"type":281,"attrs":1486},{"color":283},{"type":404,"content":1488},[1489],{"type":215,"content":1490},[1491],{"text":1492,"type":219,"marks":1493},"Running a variety of strategic campaigns, from always-on initiatives to specific conversion-focused and tactical campaigns aimed at new audience segments and website traffic growth.",[1494],{"type":281,"attrs":1495},{"color":283},{"_uid":550,"content":1497,"component":284},{"type":212,"content":1498},[1499,1503],{"type":268,"attrs":1500,"content":1501},{"level":484},[1502],{"text":356,"type":219},{"type":401,"content":1504},[1505,1514,1523,1532,1541,1550],{"type":404,"content":1506},[1507],{"type":215,"content":1508},[1509],{"text":1510,"type":219,"marks":1511},"The results of the comprehensive digital marketing overhaul for the hotel group exceeded targets, demonstrating the impact of a well-crafted, multi-platform strategy.",[1512],{"type":281,"attrs":1513},{"color":283},{"type":404,"content":1515},[1516],{"type":215,"content":1517},[1518],{"text":1519,"type":219,"marks":1520},"A remarkable 67.2% increase in reservations year-on-year (YoY), compared to the same period the previous year.",[1521],{"type":281,"attrs":1522},{"color":283},{"type":404,"content":1524},[1525],{"type":215,"content":1526},[1527],{"text":1528,"type":219,"marks":1529},"Achieved an optimum return on advertising spend (ROAS), ensuring maximum profitability for the hotel group. ROAS generated exceeded industry benchmarks and achieved an 9% uplift when compared YoY.",[1530],{"type":281,"attrs":1531},{"color":283},{"type":404,"content":1533},[1534],{"type":215,"content":1535},[1536],{"text":1537,"type":219,"marks":1538},"The collaborative efforts with the hotel groups team played a crucial part in attaining these results, emphasising the importance of strategic partnership and aligned goals.",[1539],{"type":281,"attrs":1540},{"color":283},{"type":404,"content":1542},[1543],{"type":215,"content":1544},[1545],{"text":1546,"type":219,"marks":1547},"This project demonstrates our ability to drive digital transformation and growth for our clients in the competitive hotel industry.",[1548],{"type":281,"attrs":1549},{"color":283},{"type":404,"content":1551},[1552],{"type":215,"content":1553},[1554],{"text":1555,"type":219,"marks":1556},"Clearly understanding the unique challenges and goals of the hotel group enabled us to deliver a comprehensive marketing strategy that delivered exceptional results, underlining our commitment to quality, innovation, and client success.",[1557],{"type":281,"attrs":1558},{"color":283},{"id":1560,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":1561,"copyright":15,"fieldtype":234,"meta_data":1562,"is_private":25,"is_external_url":25},15851385,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002F3fd3a540e9\u002Fhotel-group.jpg",{},"Revium partnered with a leading Asia-Pacific hotel group to improve their brand awareness, increase conversion rates and diversify their online presence in a highly competitive market. 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Operating in an increasingly competitive retail energy sector, the company recognised an opportunity to multiply the value of its inbound marketing efforts by optimising its website's conversion rate. Revium, leveraging its extensive experience in developing best in class digital experiences, undertook a robust six-month Conversion Rate Optimization (CRO) program to address this challenge.",{"type":268,"attrs":1601,"content":1602},{"level":484},[1603],{"text":317,"type":219},{"type":215,"content":1605},[1606],{"text":1607,"type":219},"Despite significant investment in attracting prospective traffic to its consumer-facing website, Red Energy noticed a gap in maximizing the value from this traffic. Initial data analysis performed by Revium unveiled a crucial opportunity to boost the website's conversion rate. Even slight improvements in conversion rates could significantly enhance the return on investment (ROI) from marketing efforts that were driving inbound website traffic.",{"_uid":514,"button":1609,"content":1610,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":1611},[1612],{"type":401,"content":1613},[1614,1624,1633,1642],{"type":404,"content":1615},[1616],{"type":215,"content":1617},[1618],{"text":1619,"type":219,"marks":1620},"Revium instituted a comprehensive CRO strategy centred around a series of experiments across the entire sign-up funnel of the Red Energy website. ",[1621],{"type":281,"attrs":1622},{"color":1623},"rgb(55, 53, 47)",{"type":404,"content":1625},[1626],{"type":215,"content":1627},[1628],{"text":1629,"type":219,"marks":1630},"The approach was multifaceted, tailoring different experiences for new versus returning visitors and experimenting with various presentations of value propositions. ",[1631],{"type":281,"attrs":1632},{"color":1623},{"type":404,"content":1634},[1635],{"type":215,"content":1636},[1637],{"text":1638,"type":219,"marks":1639},"To underpin the experimentation, Revium deployed more granular tracking that pinpointed bottlenecks and identified the elements responsible for these impediments. ",[1640],{"type":281,"attrs":1641},{"color":1623},{"type":404,"content":1643},[1644],{"type":215,"content":1645},[1646],{"text":1647,"type":219,"marks":1648},"This holistic strategy was meticulously executed over six months, leveraging Google Optimize to facilitate and measure the impact of each test.",[1649],{"type":281,"attrs":1650},{"color":1623},{"_uid":550,"content":1652,"component":284},{"type":212,"content":1653},[1654,1658],{"type":268,"attrs":1655,"content":1656},{"level":484},[1657],{"text":356,"type":219},{"type":401,"content":1659},[1660,1669,1678,1687],{"type":404,"content":1661},[1662],{"type":215,"content":1663},[1664],{"text":1665,"type":219,"marks":1666},"The CRO program delivered striking results, manifesting in significant uplifts in the website's conversion rate across numerous conversion pathways. ",[1667],{"type":281,"attrs":1668},{"color":1623},{"type":404,"content":1670},[1671],{"type":215,"content":1672},[1673],{"text":1674,"type":219,"marks":1675},"This achievement translated directly into an uplift in ROI from paid media investments, fulfilling Red Energy's objective to maximize the value derived from its website traffic. ",[1676],{"type":281,"attrs":1677},{"color":1623},{"type":404,"content":1679},[1680],{"type":215,"content":1681},[1682],{"text":1683,"type":219,"marks":1684},"One notable experiment within the program resulted in nearly 20% more visitors reaching the sign-up page through refinement of options presented to users and the reinforcement of key messaging. ",[1685],{"type":281,"attrs":1686},{"color":1623},{"type":404,"content":1688},[1689],{"type":215,"content":1690},[1691],{"text":1692,"type":219,"marks":1693},"Through this project, Revium has further solidified its stance as a trusted advisor in the digital consultancy realm, enabling Red Energy to strengthen its online market presence.",[1694],{"type":281,"attrs":1695},{"color":1623},{"id":1697,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":1698,"copyright":15,"fieldtype":234,"meta_data":1699,"is_private":25,"is_external_url":25},15213574,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F731x944\u002F0d25c4b7be\u002Fred-cro-2.jpg",{},"Australian-owned Red Energy, known for its renewable energy offerings and quality customer service, identified an opportunity to maximise the value of its inbound marketing by optimizing its website's conversion rate.","Red Energy: Maximising Paid Media ROI using CRO",{"id":1703,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":1704,"copyright":15,"fieldtype":234,"meta_data":1705,"is_private":25,"is_external_url":25},15213571,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F610x457\u002F874502f427\u002Fred-energy-cro.jpg",{},{"id":1703,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":1704,"copyright":15,"fieldtype":234,"meta_data":1707,"is_private":25,"is_external_url":25},{},"red-energy-cro-maximises-investment-in-paid-channels","case-studies\u002Fred-energy-cro-maximises-investment-in-paid-channels",[464],"c1483026-f534-4fa0-8b6f-45fade7e905a","2022-11-03T15:10:00.000Z",[],{"name":1715,"created_at":1716,"published_at":1717,"updated_at":1718,"id":1719,"uuid":1720,"content":1721,"slug":1872,"full_slug":1873,"sort_by_date":22,"position":1002,"tag_list":1874,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":1875,"first_published_at":1876,"release_id":22,"lang":29,"path":22,"alternates":1877,"default_full_slug":22,"translated_slugs":22},"NetApp: Keystone Subscription Management Platform","2024-03-28T02:21:59.591Z","2024-04-12T00:34:46.722Z","2024-04-12T00:34:46.747Z",468791857,"bc3e9764-1d0b-4c5b-b938-467091a11c1d",{"_uid":476,"body":1722,"image":1859,"intro":1863,"title":1715,"heading":1864,"ogimage":1865,"ogtitle":1715,"component":287,"description":1867,"company_logo":1868,"ogdescription":1867,"logo_is_circle":25},[1723,1754,1805],{"_uid":479,"content":1724,"component":284},{"type":212,"content":1725},[1726,1733,1740,1747],{"type":268,"attrs":1727,"content":1728},{"level":484},[1729],{"text":487,"type":219,"marks":1730},[1731],{"type":281,"attrs":1732},{"color":283},{"type":215,"content":1734},[1735],{"text":1736,"type":219,"marks":1737},"In an era where data management and cloud operations are pivotal, NetApp, a global leader in data infrastructure, embarked on launching a subscription-based product named Keystone. This innovative product was designed to revolutionise how enterprises manage their data storage and services. However, to harness its full potential, NetApp needed a robust front-end application that not only facilitated subscription management for their clients but also doubled as a compelling sales tool.",[1738],{"type":281,"attrs":1739},{"color":283},{"type":268,"attrs":1741,"content":1742},{"level":484},[1743],{"text":317,"type":219,"marks":1744},[1745],{"type":281,"attrs":1746},{"color":283},{"type":215,"content":1748},[1749],{"text":1750,"type":219,"marks":1751},"NetApp’s Australian operations had ideated Keystone but faced a significant obstacle: their expertise was deeply rooted in back-end development with a gap in front-end design and user experience (UX) capabilities. For Keystone to succeed, it was imperative to create an interface that was both functionally rich and user-friendly, capable of managing complex data interactions in a simplified manner. Moreover, it was essential that this platform could effectively demonstrate Keystone's value to prospective clients, highlighting its capabilities and benefits.",[1752],{"type":281,"attrs":1753},{"color":283},{"_uid":514,"button":1755,"content":1756,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":1757},[1758],{"type":401,"content":1759},[1760,1769,1778,1787,1796],{"type":404,"content":1761},[1762],{"type":215,"content":1763},[1764],{"text":1765,"type":219,"marks":1766},"Revium stepped in to bridge this gap. Collaborating closely with NetApp’s back-end engineers, we developed a front-end application that merged high functionality with superior user experience.",[1767],{"type":281,"attrs":1768},{"color":283},{"type":404,"content":1770},[1771],{"type":215,"content":1772},[1773],{"text":1774,"type":219,"marks":1775},"Leveraging Vue.js and Apache ECharts, we built a system that seamlessly interacted with REST and GraphQL APIs, ensuring versatility and scalability.",[1776],{"type":281,"attrs":1777},{"color":283},{"type":404,"content":1779},[1780],{"type":215,"content":1781},[1782],{"text":1783,"type":219,"marks":1784},"Our focus was not just on functionality but on aesthetics and user engagement.",[1785],{"type":281,"attrs":1786},{"color":283},{"type":404,"content":1788},[1789],{"type":215,"content":1790},[1791],{"text":1792,"type":219,"marks":1793},"We devised a library of bespoke, reusable UI components. These included a visual data storage selector, multi-step forms for provisioning new storage services, and charts for rich performance and utilisation metrics.",[1794],{"type":281,"attrs":1795},{"color":283},{"type":404,"content":1797},[1798],{"type":215,"content":1799},[1800],{"text":1801,"type":219,"marks":1802},"Throughout, our priority was to encapsulate the complexities of data management into an intuitive and attractive user interface, ensuring a smooth and enjoyable experience for Keystone’s users.",[1803],{"type":281,"attrs":1804},{"color":283},{"_uid":550,"content":1806,"component":284},{"type":212,"content":1807},[1808,1812],{"type":268,"attrs":1809,"content":1810},{"level":484},[1811],{"text":356,"type":219},{"type":401,"content":1813},[1814,1823,1832,1841,1850],{"type":404,"content":1815},[1816],{"type":215,"content":1817},[1818],{"text":1819,"type":219,"marks":1820},"The front-end application was a resounding success in helping to enhance Keystone's market position. It served its dual purpose admirably, assisting numerous enterprise customers in managing their subscriptions effortlessly, while simultaneously playing a crucial role in showcasing Keystone to potential clients around the globe.",[1821],{"type":281,"attrs":1822},{"color":283},{"type":404,"content":1824},[1825],{"type":215,"content":1826},[1827],{"text":1828,"type":219,"marks":1829},"The result was a surge in multi-million dollar subscriptions, affirming Keystone’s value proposition.",[1830],{"type":281,"attrs":1831},{"color":283},{"type":404,"content":1833},[1834],{"type":215,"content":1835},[1836],{"text":1837,"type":219,"marks":1838},"The insights gained from customer interactions with the platform enabled further refinement of the Keystone product, boosting sales and customer satisfaction.",[1839],{"type":281,"attrs":1840},{"color":283},{"type":404,"content":1842},[1843],{"type":215,"content":1844},[1845],{"text":1846,"type":219,"marks":1847},"This success story culminated in the strategic decision to integrate the application’s functionality into NetApp’s flagship BlueXP platform, further testament to the quality and impact of Revium’s work on this project.",[1848],{"type":281,"attrs":1849},{"color":283},{"type":404,"content":1851},[1852],{"type":215,"content":1853},[1854],{"text":1855,"type":219,"marks":1856},"The collaboration highlighted Revium's capability to deliver complex, high-quality solutions, marking another milestone in our journey as trusted digital advisors.",[1857],{"type":281,"attrs":1858},{"color":283},{"id":1860,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":1861,"copyright":15,"fieldtype":234,"meta_data":1862,"is_private":25,"is_external_url":25},15067254,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F718fe5006b\u002Fcase-study-thumbnail-netapp.jpg",{},"NetApp, a global leader in data infrastructure, embarked on launching a subscription-based product named Keystone. To harness its full potential, NetApp needed a robust front-end application that not only facilitated subscription management for their clients but also doubled as a compelling sales tool.","NetApp: Keystone Subscription Management Platform.",{"id":1860,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":1861,"copyright":15,"fieldtype":234,"meta_data":1866,"is_private":25,"is_external_url":25},{},"NetApp, a global leader in data infrastructure, embarked on launching a subscription-based product named Keystone. This product was designed to revolutionise how enterprises manage their data storage and services, but NetApp needed a robust front-end application to harness its full potential. ",{"id":1869,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":1870,"copyright":15,"fieldtype":234,"meta_data":1871,"is_private":25,"is_external_url":25},15067253,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002F4e401776f5\u002Fcase-study-hero-netapp.jpg",{},"netapp-keystone-subscription-management-platform","case-studies\u002Fnetapp-keystone-subscription-management-platform",[462,463],"7e2f8dcc-475e-4138-ab6e-1112c0192c31","2024-02-16T15:10:00.000Z",[],{"name":1879,"created_at":1880,"published_at":1881,"updated_at":1882,"id":1883,"uuid":1884,"content":1885,"slug":2037,"full_slug":2038,"sort_by_date":22,"position":1002,"tag_list":2039,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":2040,"first_published_at":2041,"release_id":22,"lang":29,"path":22,"alternates":2042,"default_full_slug":22,"translated_slugs":22},"William Buck: Digital Transformation Strategy ","2024-03-28T02:20:56.007Z","2024-04-11T05:37:43.268Z","2024-04-11T05:37:43.291Z",468791855,"3a573ceb-8f36-4142-8e06-da303d9d0b30",{"_uid":476,"body":1886,"image":2023,"intro":2027,"title":2028,"heading":2029,"ogimage":2030,"ogtitle":1879,"component":287,"description":2032,"company_logo":2033,"ogdescription":2032,"logo_is_circle":25},[1887,1918,1978],{"_uid":479,"content":1888,"component":284},{"type":212,"content":1889},[1890,1897,1904,1911],{"type":268,"attrs":1891,"content":1892},{"level":484},[1893],{"text":487,"type":219,"marks":1894},[1895],{"type":281,"attrs":1896},{"color":283},{"type":215,"content":1898},[1899],{"text":1900,"type":219,"marks":1901},"Revium was approached by William Buck Queensland, a prominent financial services firm, to guide them through a critical digital transformation project. Recognising the need for change, whilst acknowledging the importance of unifying various divisions on a vision, William Buck Queensland sought Revium’s expertise to navigate the complexities of digital transformation and establish a strategic pathway forward.",[1902],{"type":281,"attrs":1903},{"color":283},{"type":268,"attrs":1905,"content":1906},{"level":484},[1907],{"text":317,"type":219,"marks":1908},[1909],{"type":281,"attrs":1910},{"color":283},{"type":215,"content":1912},[1913],{"text":1914,"type":219,"marks":1915},"William Buck Queensland faced several challenges at the outset of their digital transformation journey. The firm’s multiple stakeholders, spread across various service divisions and locations, utilised disparate technologies with no central source of truth. This fragmentation led to multiple manual data entry points, risking incomplete or incorrect data. Moreover, there was a lack of alignment among stakeholders about the purpose and value of the digital transformation project, which could hinder progress and consensus.",[1916],{"type":281,"attrs":1917},{"color":283},{"_uid":514,"button":1919,"content":1920,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":1921},[1922],{"type":401,"content":1923},[1924,1933,1942,1951,1960,1969],{"type":404,"content":1925},[1926],{"type":215,"content":1927},[1928],{"text":1929,"type":219,"marks":1930},"To tackle these challenges, Revium undertook a research project, starting with the distribution of two detailed surveys to William Buck Queensland's staff and directors. These surveys aimed to gauge the appetite for digital transformation and identify specific focus areas or systems needing attention.",[1931],{"type":281,"attrs":1932},{"color":283},{"type":404,"content":1934},[1935],{"type":215,"content":1936},[1937],{"text":1938,"type":219,"marks":1939},"The insights garnered from these surveys informed the subsequent stages of our strategy.",[1940],{"type":281,"attrs":1941},{"color":283},{"type":404,"content":1943},[1944],{"type":215,"content":1945},[1946],{"text":1947,"type":219,"marks":1948},"Revium facilitated a workshop involving ten key stakeholders from across the organisation. Employing tools like Figjam and face-to-face discussions, we collaboratively defined an overarching digital transformation vision, complete with goals and initiatives.",[1949],{"type":281,"attrs":1950},{"color":283},{"type":404,"content":1952},[1953],{"type":215,"content":1954},[1955],{"text":1956,"type":219,"marks":1957},"This inclusive and hands-on approach ensured stakeholder buy-in from the project inception.",[1958],{"type":281,"attrs":1959},{"color":283},{"type":404,"content":1961},[1962],{"type":215,"content":1963},[1964],{"text":1965,"type":219,"marks":1966},"Revium crafted a Digital Transformation Roadmap, outlining clearly prioritised initiatives, success metrics, and an implementation timeline for the next two years.",[1967],{"type":281,"attrs":1968},{"color":283},{"type":404,"content":1970},[1971],{"type":215,"content":1972},[1973],{"text":1974,"type":219,"marks":1975},"We encouraged William Buck to established a Digital Transformation Steering Committee, charged with the governance and oversight of a subcommittee for each initiative, thereby ensuring effective management and progress tracking.",[1976],{"type":281,"attrs":1977},{"color":283},{"_uid":550,"content":1979,"component":284},{"type":212,"content":1980},[1981,1985],{"type":268,"attrs":1982,"content":1983},{"level":484},[1984],{"text":356,"type":219},{"type":401,"content":1986},[1987,1996,2005,2014],{"type":404,"content":1988},[1989],{"type":215,"content":1990},[1991],{"text":1992,"type":219,"marks":1993},"The collaborative effort led by Revium culminated in a cohesive and strategically aligned digital transformation roadmap for William Buck Queensland.",[1994],{"type":281,"attrs":1995},{"color":283},{"type":404,"content":1997},[1998],{"type":215,"content":1999},[2000],{"text":2001,"type":219,"marks":2002},"By uniting senior stakeholders from multiple divisions around a shared vision, we facilitated consensus on key initiatives for the duration of the project.",[2003],{"type":281,"attrs":2004},{"color":283},{"type":404,"content":2006},[2007],{"type":215,"content":2008},[2009],{"text":2010,"type":219,"marks":2011},"Our blueprint not only provided William Buck Queensland with a clear direction for their digital transformation journey but also assisted in the establishment of a management and implementation team.",[2012],{"type":281,"attrs":2013},{"color":283},{"type":404,"content":2015},[2016],{"type":215,"content":2017},[2018],{"text":2019,"type":219,"marks":2020},"Equipped with a robust governance and reporting structure, William Buck Queensland is now poised to seamlessly navigate their digital transformation, thanks to the foundational work and strategic insight provided by Revium.",[2021],{"type":281,"attrs":2022},{"color":283},{"id":2024,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2025,"copyright":15,"fieldtype":234,"meta_data":2026,"is_private":25,"is_external_url":25},15067246,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F3d66554cca\u002Fcase-study-thumbnail-wbq.jpg",{},"Revium was approached by William Buck Queensland, a prominent financial services firm, to guide them through a critical digital transformation project. William Buck Queensland sought Revium’s expertise to navigate the complexities of digital transformation and establish a strategic pathway forward.","William Buck: Digital Transformation Strategy","William Buck: Digital Transformation Strategy.",{"id":2024,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2025,"copyright":15,"fieldtype":234,"meta_data":2031,"is_private":25,"is_external_url":25},{},"William Buck Queensland, a prominent financial services firm, sought Revium’s expertise to guide them through a critical and complex digital transformation project and establish a strategic pathway forward.",{"id":2034,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2035,"copyright":15,"fieldtype":234,"meta_data":2036,"is_private":25,"is_external_url":25},15067245,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002Fc259e09b09\u002Fcase-study-hero-wbq.jpg",{},"william-buck-digital-transformation-strategy","case-studies\u002Fwilliam-buck-digital-transformation-strategy",[462,463],"4f87aa85-dae9-4e60-ba36-3609cfdcaf21","2024-03-23T15:10:00.000Z",[],{"name":2044,"created_at":2045,"published_at":2046,"updated_at":2047,"id":2048,"uuid":2049,"content":2050,"slug":2183,"full_slug":2184,"sort_by_date":22,"position":1002,"tag_list":2185,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":2186,"first_published_at":2187,"release_id":22,"lang":29,"path":22,"alternates":2188,"default_full_slug":22,"translated_slugs":22},"Kids First: Digital Transformation Roadmap","2024-03-28T02:19:49.813Z","2024-04-11T05:41:47.992Z","2024-04-11T05:41:48.016Z",468791743,"11c33ee6-41c7-4708-bdd4-f8382fc32a0b",{"_uid":476,"body":2051,"image":2170,"intro":2174,"title":2044,"heading":2175,"ogimage":2176,"ogtitle":2044,"component":287,"description":2178,"company_logo":2179,"ogdescription":2178,"logo_is_circle":25},[2052,2083,2116],{"_uid":479,"content":2053,"component":284},{"type":212,"content":2054},[2055,2062,2069,2076],{"type":268,"attrs":2056,"content":2057},{"level":484},[2058],{"text":487,"type":219,"marks":2059},[2060],{"type":281,"attrs":2061},{"color":283},{"type":215,"content":2063},[2064],{"text":2065,"type":219,"marks":2066},"Kids First is an innovative, child-centered organisation based in metropolitan Melbourne, providing pioneering services and programs to empower children, young people, and their families. Revium was engaged to develop a Digital Transformation Strategy to help Kids First overcome legacy challenges and fully realise their potential amid a significant organisational merger.",[2067],{"type":281,"attrs":2068},{"color":283},{"type":268,"attrs":2070,"content":2071},{"level":484},[2072],{"text":317,"type":219,"marks":2073},[2074],{"type":281,"attrs":2075},{"color":283},{"type":215,"content":2077},[2078],{"text":2079,"type":219,"marks":2080},"As a purpose-driven organisation with a commitment to delivering evidence-informed programs, Kids First was hindered by outdated processes and systems that limited their ability to achieve their objectives. The complexity of the organisation was further amplified by an ongoing merger, adding layers of difficulty in managing various work streams simultaneously. To sustain their pioneering approach and enhance their service delivery, Kids First needed a strategic partner to forge a clear path forward in their digital transformation journey.",[2081],{"type":281,"attrs":2082},{"color":283},{"_uid":514,"button":2084,"content":2085,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":2086},[2087],{"type":401,"content":2088},[2089,2098,2107],{"type":404,"content":2090},[2091],{"type":215,"content":2092},[2093],{"text":2094,"type":219,"marks":2095},"After validating a current state analysis provided by a previous consultancy, Revium embarked on an extensive discovery process involving workshops and meetings with Kids First teams.",[2096],{"type":281,"attrs":2097},{"color":283},{"type":404,"content":2099},[2100],{"type":215,"content":2101},[2102],{"text":2103,"type":219,"marks":2104},"This collaborative effort unearthed over 170 key learnings, which were systematically categorised into themes and pillars. From there, we crafted a cohesive digital strategy, establishing visions, goals, objectives, and guiding principles.",[2105],{"type":281,"attrs":2106},{"color":283},{"type":404,"content":2108},[2109],{"type":215,"content":2110},[2111],{"text":2112,"type":219,"marks":2113},"Leveraging tools such as Notion for organisation, Figma for design and FigJam for collaboration, we developed a comprehensive digital roadmap. The roadmap laid out detailed initiatives for each pillar, supplemented with governance structures and frameworks necessary for successful implementation and ongoing success.",[2114],{"type":281,"attrs":2115},{"color":283},{"_uid":550,"content":2117,"component":284},{"type":212,"content":2118},[2119,2123],{"type":268,"attrs":2120,"content":2121},{"level":484},[2122],{"text":356,"type":219},{"type":401,"content":2124},[2125,2134,2143,2152,2161],{"type":404,"content":2126},[2127],{"type":215,"content":2128},[2129],{"text":2130,"type":219,"marks":2131},"The digital transformation roadmap delivered to Kids First offers a meticulously structured guide for their digital journey over the next three to five years.",[2132],{"type":281,"attrs":2133},{"color":283},{"type":404,"content":2135},[2136],{"type":215,"content":2137},[2138],{"text":2139,"type":219,"marks":2140},"With clearly defined digital maturity horizons, the roadmap outlines a sequence of initiatives prioritised to meet the organisation's strategic objectives effectively.",[2141],{"type":281,"attrs":2142},{"color":283},{"type":404,"content":2144},[2145],{"type":215,"content":2146},[2147],{"text":2148,"type":219,"marks":2149},"This visual and strategic document spans an impressive 3m x 6m wall space, symbolising the expansive vision it encapsulates.",[2150],{"type":281,"attrs":2151},{"color":283},{"type":404,"content":2153},[2154],{"type":215,"content":2155},[2156],{"text":2157,"type":219,"marks":2158},"Kids First now possesses a clear, actionable plan to navigate their complex digital landscape, enabling them to better support and empower the children, families and communities they serve.",[2159],{"type":281,"attrs":2160},{"color":283},{"type":404,"content":2162},[2163],{"type":215,"content":2164},[2165],{"text":2166,"type":219,"marks":2167},"The comprehensive roadmap will guide Kids First in leveraging digital solutions to achieve their vision of fostering resilient, strong, and safe environments for children and young people.",[2168],{"type":281,"attrs":2169},{"color":283},{"id":2171,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2172,"copyright":15,"fieldtype":234,"meta_data":2173,"is_private":25,"is_external_url":25},15067233,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F074c850c4b\u002Fcase-study-thumbnail-kfa.jpg",{},"Kids First is an innovative, child-centered organisation based in Melbourne. Revium was engaged to develop a Digital Transformation Strategy to help Kids First overcome legacy challenges and fully realise their potential amid a significant organisational merger.","Kids First: Digital Transformation Roadmap.",{"id":2171,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2172,"copyright":15,"fieldtype":234,"meta_data":2177,"is_private":25,"is_external_url":25},{},"Kids First is an innovative, child-centered organisation based in metropolitan Melbourne. Revium was engaged to develop a Digital Transformation Strategy to help Kids First overcome legacy challenges and fully realise their potential amid a significant organisational merger.",{"id":2180,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2181,"copyright":15,"fieldtype":234,"meta_data":2182,"is_private":25,"is_external_url":25},15067232,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002Ffdefe58a87\u002Fcase-study-hero-kfa.jpg",{},"kids-first-digital-transformation-roadmap","case-studies\u002Fkids-first-digital-transformation-roadmap",[1283,462,463],"28da60e4-8206-4230-aec4-385d536c8596","2024-03-13T15:10:00.000Z",[],{"name":2190,"created_at":2191,"published_at":2192,"updated_at":2193,"id":2194,"uuid":2195,"content":2196,"slug":2364,"full_slug":2365,"sort_by_date":22,"position":1002,"tag_list":2366,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":2367,"first_published_at":2368,"release_id":22,"lang":29,"path":22,"alternates":2369,"default_full_slug":22,"translated_slugs":22},"GWM: Revamping GWM’s Digital Experience with New CMS  ","2024-03-28T02:18:48.063Z","2024-10-24T03:38:24.196Z","2024-10-24T03:38:24.222Z",468791342,"c900fb6e-07b5-472b-8fdd-55cae43d7729",{"_uid":476,"body":2197,"image":2350,"intro":2354,"title":2355,"heading":2356,"ogimage":2357,"ogtitle":2190,"component":287,"description":2359,"company_logo":2360,"ogdescription":2359,"logo_is_circle":25},[2198,2229,2271],{"_uid":479,"content":2199,"component":284},{"type":212,"content":2200},[2201,2208,2215,2222],{"type":268,"attrs":2202,"content":2203},{"level":484},[2204],{"text":487,"type":219,"marks":2205},[2206],{"type":281,"attrs":2207},{"color":283},{"type":215,"content":2209},[2210],{"text":2211,"type":219,"marks":2212},"Great Wall Motor (GWM), China’s foremost SUV and Ute producer with a significant emphasis on creating a range of New Energy Vehicles, faced substantial challenges with their content management system (CMS). The complexities of managing a vast array of vehicle options, dealer information, and model specifics, compounded by an unyielding CMS platform, impeded their ability to provide an engaging and seamless digital experience for their customers. Revium was engaged to transform GWM’s online presence through the implementation of the Storyblok Headless CMS Platform, ensuring a facile, maintainable, and enjoyable content management and car configurator experience.",[2213],{"type":281,"attrs":2214},{"color":283},{"type":268,"attrs":2216,"content":2217},{"level":484},[2218],{"text":317,"type":219,"marks":2219},[2220],{"type":281,"attrs":2221},{"color":283},{"type":215,"content":2223},[2224],{"text":2225,"type":219,"marks":2226},"GWM was struggling with Acoustic CMS, a platform that made content management laborious for their editors. The system's rigidity led to inefficiencies, with simple edits necessitating multiple changes across various pages. The vehicle models' maintenance was exceedingly manual, incorporating a myriad of model lines, sub-models, colours, trims, and other specifics. Together with this, the inflexible functionality of the existing CMS forced GWM to build and manage models within a separate PHP portal site, relying on manual updates and precarious asset management practices in order maintain the content.",[2227],{"type":281,"attrs":2228},{"color":283},{"_uid":514,"button":2230,"content":2231,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":2232},[2233],{"type":401,"content":2234},[2235,2244,2253,2262],{"type":404,"content":2236},[2237],{"type":215,"content":2238},[2239],{"text":2240,"type":219,"marks":2241},"Revium meticulously analysed GWM's existing site, conducting discovery workshops to grasp the intricacies of their content management needs.",[2242],{"type":281,"attrs":2243},{"color":283},{"type":404,"content":2245},[2246],{"type":215,"content":2247},[2248],{"text":2249,"type":219,"marks":2250},"Opting for the Storyblok Headless CMS Platform, Revium aimed for a quick setup and an intuitive interface to alleviate the struggles faced by GWM's content editors.",[2251],{"type":281,"attrs":2252},{"color":283},{"type":404,"content":2254},[2255],{"type":215,"content":2256},[2257],{"text":2258,"type":219,"marks":2259},"The solution involved seamlessly integrating the car models directly into Storyblok, negating the need for a separate PHP portal database.",[2260],{"type":281,"attrs":2261},{"color":283},{"type":404,"content":2263},[2264],{"type":215,"content":2265},[2266],{"text":2267,"type":219,"marks":2268},"Revium’s development team outlined critical components and revamped the car configurator experience, focusing on simplicity, user engagement, and a single source of truth for car model information.",[2269],{"type":281,"attrs":2270},{"color":283},{"_uid":550,"content":2272,"component":284},{"type":212,"content":2273},[2274,2278],{"type":268,"attrs":2275,"content":2276},{"level":484},[2277],{"text":356,"type":219},{"type":401,"content":2279},[2280,2289,2298,2307,2316,2332,2341],{"type":404,"content":2281},[2282],{"type":215,"content":2283},[2284],{"text":2285,"type":219,"marks":2286},"The transition to Storyblok facilitated a remarkable transformation in how GWM managed their digital content.",[2287],{"type":281,"attrs":2288},{"color":283},{"type":404,"content":2290},[2291],{"type":215,"content":2292},[2293],{"text":2294,"type":219,"marks":2295},"The headless CMS platform offered unparalleled flexibility, allowing GWM content editors to efficiently update the website.",[2296],{"type":281,"attrs":2297},{"color":283},{"type":404,"content":2299},[2300],{"type":215,"content":2301},[2302],{"text":2303,"type":219,"marks":2304},"The car configurator was updated, delivering a user-friendly experience, notable for its simplicity and efficiency in managing car model data.",[2305],{"type":281,"attrs":2306},{"color":283},{"type":404,"content":2308},[2309],{"type":215,"content":2310},[2311],{"text":2312,"type":219,"marks":2313},"Feedback from GWM during User Acceptance Testing (UAT) highlighted the ease of content additions and navigation within Storyblok, marking a significant improvement over the former CMS.",[2314],{"type":281,"attrs":2315},{"color":283},{"type":404,"content":2317},[2318],{"type":215,"content":2319},[2320,2325,2330],{"text":2321,"type":219,"marks":2322},"Revium’s agile approach and collaborative efforts with GWM ensured the project's success, resulting in a new CMS that enabled models to be effortlessly managed, while providing an enhanced experience for end-users. With ",[2323],{"type":281,"attrs":2324},{"color":283},{"text":2326,"type":219,"marks":2327},"user sessions increasing",[2328],{"type":281,"attrs":2329},{"color":498},{"text":2331,"type":219}," by 45% and bounce rates dropping by 25% MoM showing, more user engagement post go live.",{"type":404,"content":2333},[2334],{"type":215,"content":2335},[2336],{"text":2337,"type":219,"marks":2338},"This project exemplifies Revium's capability to understand and address the complex digital challenges faced by our clients, providing tailored, innovative solutions that stand the test of time.",[2339],{"type":281,"attrs":2340},{"color":283},{"type":404,"content":2342},[2343],{"type":215,"content":2344},[2345],{"text":2346,"type":219,"marks":2347},"Through our expertise in deploying advanced CMS platforms like Storyblok, we continue to empower our clients like GWM to seamlessly manage their digital content and provide value to their customers.",[2348],{"type":281,"attrs":2349},{"color":283},{"id":2351,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2352,"copyright":15,"fieldtype":234,"meta_data":2353,"is_external_url":25},15067221,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F90e4f945c7\u002Fcase-study-thumbnail-gwm.jpg",{},"Great Wall Motor (GWM), China’s foremost SUV and Ute producer with a significant emphasis on creating a range of New Energy Vehicles, faced substantial challenges with their content management system (CMS). Revium was engaged to transform GWM’s online presence through the implementation of the Storyblok Headless CMS Platform.","GWM: Digital Experience with new CMS.  ","GWM: Revamped Digital Experience with new CMS.  ",{"id":2351,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2352,"copyright":15,"fieldtype":234,"meta_data":2358,"is_private":25,"is_external_url":25},{},"Great Wall Motor (GWM), China’s foremost SUV and Ute producer faced substantial challenges with their content management system (CMS). Revium was engaged to transform GWM’s online presence through the implementation of the Storyblok Headless CMS Platform.",{"id":2361,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2362,"copyright":15,"fieldtype":234,"meta_data":2363,"is_external_url":25},15067218,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002F8301c429a0\u002Fcase-study-hero-gwm.jpg",{},"gwm-revamping-gwm-s-digital-experience-with-new-cms","case-studies\u002Fgwm-revamping-gwm-s-digital-experience-with-new-cms",[462,463,464],"8d9ea2a3-d3f7-49df-a3c5-0e9b70688825","2024-04-03T15:10:00.000Z",[],{"name":2371,"created_at":2372,"published_at":2373,"updated_at":2374,"id":2375,"uuid":2376,"content":2377,"slug":2514,"full_slug":2515,"sort_by_date":22,"position":1002,"tag_list":2516,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":2517,"first_published_at":2518,"release_id":22,"lang":29,"path":22,"alternates":2519,"default_full_slug":22,"translated_slugs":22},"TechnologyOne Customer Data Platform (CDP) ","2024-03-28T02:17:32.155Z","2024-11-18T22:45:08.530Z","2024-11-18T22:45:08.589Z",468791341,"bc565dd8-4c01-426c-93d3-c4703f567c4d",{"_uid":476,"body":2378,"image":2501,"intro":2505,"title":2506,"heading":2506,"ogimage":2507,"ogtitle":2371,"component":287,"description":2509,"company_logo":2510,"ogdescription":2509,"logo_is_circle":25},[2379,2410,2468],{"_uid":479,"content":2380,"component":284},{"type":212,"content":2381},[2382,2389,2396,2403],{"type":268,"attrs":2383,"content":2384},{"level":484},[2385],{"text":487,"type":219,"marks":2386},[2387],{"type":281,"attrs":2388},{"color":283},{"type":215,"content":2390},[2391],{"text":2392,"type":219,"marks":2393},"TechnologyOne, Australia's premier enterprise Software as a Service (SaaS) company, faced the challenge of customer data across various platforms and systems. This disjointed data landscape hindered effective management and analysis, impacting marketing activities. Revium was tasked with implementing the Segment Customer Data Platform (CDP) to enhance the unification and utilisation of customer data, streamlining TechnologyOne's marketing efforts.",[2394],{"type":281,"attrs":2395},{"color":283},{"type":268,"attrs":2397,"content":2398},{"level":484},[2399],{"text":317,"type":219,"marks":2400},[2401],{"type":281,"attrs":2402},{"color":283},{"type":215,"content":2404},[2405],{"text":2406,"type":219,"marks":2407},"The main challenge TechnologyOne faced was the fragmentation of customer data across multiple platforms, including Salesforce, Marketo and Google Analytics. This siloed approach to data storage and management made it difficult to gain a comprehensive understanding of customer behaviour and preferences, limiting the effectiveness of targeted marketing campaigns and the ability to identify opportunities for cross-selling and upselling.",[2408],{"type":281,"attrs":2409},{"color":283},{"_uid":514,"button":2411,"content":2412,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":2413},[2414],{"type":401,"content":2415},[2416,2425,2434,2443,2459],{"type":404,"content":2417},[2418],{"type":215,"content":2419},[2420],{"text":2421,"type":219,"marks":2422},"Revium's solution involved a three-phase implementation of the Segment CDP.",[2423],{"type":281,"attrs":2424},{"color":283},{"type":404,"content":2426},[2427],{"type":215,"content":2428},[2429],{"text":2430,"type":219,"marks":2431},"The initial phase focused on understanding the existing data landscape, marketing goals, and platform integration requirements through comprehensive workshops with the business.",[2432],{"type":281,"attrs":2433},{"color":283},{"type":404,"content":2435},[2436],{"type":215,"content":2437},[2438],{"text":2439,"type":219,"marks":2440},"In the second phase, Revium implemented base tracking and integration from the various systems into Segment.",[2441],{"type":281,"attrs":2442},{"color":283},{"type":404,"content":2444},[2445],{"type":215,"content":2446},[2447,2452,2454],{"text":2448,"type":219,"marks":2449},"The final phase involved establishing unification rules and creating marketing audiences within Segment ",[2450],{"type":281,"attrs":2451},{"color":283},{"text":2453,"type":219},"to enable targeted and personalised marketing efforts",{"text":2455,"type":219,"marks":2456},".",[2457],{"type":281,"attrs":2458},{"color":283},{"type":404,"content":2460},[2461],{"type":215,"content":2462},[2463],{"text":2464,"type":219,"marks":2465},"This structured approach ensured a smooth transition to a unified customer data platform, designed to meet TechnologyOne’s specific marketing needs.",[2466],{"type":281,"attrs":2467},{"color":283},{"_uid":550,"content":2469,"component":284},{"type":212,"content":2470},[2471,2475],{"type":268,"attrs":2472,"content":2473},{"level":484},[2474],{"text":356,"type":219},{"type":401,"content":2476},[2477,2483,2489,2495],{"type":404,"content":2478},[2479],{"type":215,"content":2480},[2481],{"text":2482,"type":219},"The implementation of the Segment CDP provided TechnologyOne with visibility into the digital behaviour of all customers within a target account.",{"type":404,"content":2484},[2485],{"type":215,"content":2486},[2487],{"text":2488,"type":219},"This allows for the creation of targeted audiences and customised messages for specific industry verticals.",{"type":404,"content":2490},[2491],{"type":215,"content":2492},[2493],{"text":2494,"type":219},"The ability to map customer journeys across all digital interactions enabled the identification of cross-selling and upselling opportunities based on usage data. 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preferences",[2716],{"type":281,"attrs":2717},{"color":283},{"type":404,"content":2719},[2720],{"type":215,"content":2721},[2722],{"text":2723,"type":219,"marks":2724},"A robust and scalable platform that is primed for future strategic evolution",[2725],{"type":281,"attrs":2726},{"color":283},{"type":404,"content":2728},[2729],{"type":215,"content":2730},[2731],{"text":2732,"type":219,"marks":2733},"McGrathNicol now boasts a modern, user-friendly website that aligns with their brand values and supports their digital transformation journey.",[2734],{"type":281,"attrs":2735},{"color":283},{"type":404,"content":2737},[2738],{"type":215,"content":2739},[2740],{"text":2741,"type":219,"marks":2742},"The agile and client-focused approach by Revium has paved the way for McGrathNicol to better serve their clients, improve brand perception, and adapt to future growth opportunities.",[2743],{"type":281,"attrs":2744},{"color":283},{"id":2746,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2747,"copyright":15,"fieldtype":234,"meta_data":2748,"is_private":25,"is_external_url":25},15067196,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F4332939e01\u002Fcase-study-mcn.jpg",{},"Revium partnered with McGrathNicol, a specialist Advisory and Restructuring firm, to revamp their digital presence. The project aimed to enhance client experience, improve brand reputation, and set the foundation for future growth.","McGrathNicol: Digital transformation to enhance brand.","McGrathNicol: Digital transformation to enhance brand. ",{"id":2746,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2747,"copyright":15,"fieldtype":234,"meta_data":2753,"is_private":25,"is_external_url":25},{},{"id":2755,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2756,"copyright":15,"fieldtype":234,"meta_data":2757,"is_private":25,"is_external_url":25},15067195,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002F73c5483b11\u002Fcase-study-hero-mcn.jpg",{},"mcgrathnicol-digital-transformation","case-studies\u002Fmcgrathnicol-digital-transformation",[462,463,464],"2965cce6-af24-4f97-a4fe-ef1351c83e18","2024-08-06T15:10:00.000Z",[],{"name":2765,"created_at":2766,"published_at":2767,"updated_at":2768,"id":2769,"uuid":2770,"content":2771,"slug":2922,"full_slug":2923,"sort_by_date":22,"position":1002,"tag_list":2924,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":2925,"first_published_at":2926,"release_id":22,"lang":29,"path":22,"alternates":2927,"default_full_slug":22,"translated_slugs":22},"Dulux (Lincoln Sentry): Enhanced Customer Data Platform Integration","2024-03-28T02:15:36.480Z","2024-04-12T00:32:50.003Z","2024-04-12T00:32:50.024Z",468791338,"9856fc9f-826e-4fa5-b721-f46b53786c8a",{"_uid":476,"body":2772,"image":2909,"intro":2913,"title":2914,"heading":2914,"ogimage":2915,"ogtitle":2765,"component":287,"description":2917,"company_logo":2918,"ogdescription":2917,"logo_is_circle":25},[2773,2804,2846],{"_uid":479,"content":2774,"component":284},{"type":212,"content":2775},[2776,2783,2790,2797],{"type":268,"attrs":2777,"content":2778},{"level":484},[2779],{"text":487,"type":219,"marks":2780},[2781],{"type":281,"attrs":2782},{"color":283},{"type":215,"content":2784},[2785],{"text":2786,"type":219,"marks":2787},"Lincoln Sentry, a leading distributor in the building, renovation, furniture-making, and shop-fitting markets, sought to overhaul its Customer Data Platform (CDP) to align its reporting needs more closely with its diverse systems holding customer data and activity. Revium stepped in to enhance Lincoln Sentry's data management capabilities, focusing on the integration of Segment CDP, Google Analytics 4, and Azure Synapse with their SAP ECC, C4C, & Commerce systems.",[2788],{"type":281,"attrs":2789},{"color":283},{"type":268,"attrs":2791,"content":2792},{"level":484},[2793],{"text":317,"type":219,"marks":2794},[2795],{"type":281,"attrs":2796},{"color":283},{"type":215,"content":2798},[2799],{"text":2800,"type":219,"marks":2801},"Lincoln Sentry faced a significant challenge in maintaining their existing CDP to meet the evolving demands of their reporting needs. Despite having a CDP in place, it was not maintained effectively, leading to disjointed data sources and inconsistent insights into customer behaviour and campaign success. Their key goals were to utilise all relevant data sources for a complete, consistent picture of their customers and to consolidate this data for comprehensive reporting on campaign successes and user behaviours.",[2802],{"type":281,"attrs":2803},{"color":283},{"_uid":514,"button":2805,"content":2806,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":2807},[2808],{"type":401,"content":2809},[2810,2819,2828,2837],{"type":404,"content":2811},[2812],{"type":215,"content":2813},[2814],{"text":2815,"type":219,"marks":2816},"Understanding the complex data landscape, Revium conducted detailed workshops with various stakeholders at Lincoln Sentry to gather requirements and review customer data comprehensively.",[2817],{"type":281,"attrs":2818},{"color":283},{"type":404,"content":2820},[2821],{"type":215,"content":2822},[2823],{"text":2824,"type":219,"marks":2825},"This collaborative approach allowed for a clear plan to integrate relevant data into Segment, ensuring accurate tracking and integration from Lincoln Sentry's systems.",[2826],{"type":281,"attrs":2827},{"color":283},{"type":404,"content":2829},[2830],{"type":215,"content":2831},[2832],{"text":2833,"type":219,"marks":2834},"Implementing best practices and updating tracking in line with the latest version of the website enabled a more efficient and effective data management process.",[2835],{"type":281,"attrs":2836},{"color":283},{"type":404,"content":2838},[2839],{"type":215,"content":2840},[2841],{"text":2842,"type":219,"marks":2843},"Configuring Segment data destinations correctly ensured that data flowed seamlessly into analytics and reporting tools.",[2844],{"type":281,"attrs":2845},{"color":283},{"_uid":550,"content":2847,"component":284},{"type":212,"content":2848},[2849,2853],{"type":268,"attrs":2850,"content":2851},{"level":484},[2852],{"text":356,"type":219},{"type":401,"content":2854},[2855,2864,2873,2882,2891,2900],{"type":404,"content":2856},[2857],{"type":215,"content":2858},[2859],{"text":2860,"type":219,"marks":2861},"The overhaul of Lincoln Sentry's CDP, through expert integration of Segment CDP, Google Analytics 4, and Azure Synapse, yielded substantial benefits.",[2862],{"type":281,"attrs":2863},{"color":283},{"type":404,"content":2865},[2866],{"type":215,"content":2867},[2868],{"text":2869,"type":219,"marks":2870},"Lincoln Sentry can now create audiences based on much more reliable data, identify cross-selling and upselling opportunities through comprehensive usage data, and provide their sales and marketing staff with a detailed view of their customers.",[2871],{"type":281,"attrs":2872},{"color":283},{"type":404,"content":2874},[2875],{"type":215,"content":2876},[2877],{"text":2878,"type":219,"marks":2879},"The project facilitated more consistent data consolidation in their data warehouse, allowing for enhanced reporting capabilities. This achievement was made possible by the collaborative efforts of the Revium team, consisting of five members, and Lincoln Sentry stakeholders who understood and supported the capabilities of Segment from the outset.",[2880],{"type":281,"attrs":2881},{"color":283},{"type":404,"content":2883},[2884],{"type":215,"content":2885},[2886],{"text":2887,"type":219,"marks":2888},"The comprehensive understanding of Lincoln Sentry's ecosystem enabled a strategic implementation that aligned with their goals, demonstrating Revium's commitment to delivering quality, innovative solutions.",[2889],{"type":281,"attrs":2890},{"color":283},{"type":404,"content":2892},[2893],{"type":215,"content":2894},[2895],{"text":2896,"type":219,"marks":2897},"Revium's expertise in digital consultancy, especially in customer data platform integration, exemplifies our ability to solve complex data challenges, enhancing our clients' ability to serve their customers and employees more effectively.",[2898],{"type":281,"attrs":2899},{"color":283},{"type":404,"content":2901},[2902],{"type":215,"content":2903},[2904],{"text":2905,"type":219,"marks":2906},"Our collaboration with Lincoln Sentry underscores our principles of providing effective, reliable advice and our philosophy of understanding and addressing the unique challenges faced by our clients.",[2907],{"type":281,"attrs":2908},{"color":283},{"id":2910,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2911,"copyright":15,"fieldtype":234,"meta_data":2912,"is_private":25,"is_external_url":25},15067190,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F18f11a4f05\u002Fcase-study-dulux.jpg",{},"Lincoln Sentry sought to overhaul its Customer Data Platform (CDP) to align its reporting needs more closely with its diverse systems holding customer data and activity. 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Revium stepped in to enhance Lincoln Sentry's data management capabilities, focusing on the integration of Segment CDP, Google Analytics 4, and Azure Synapse with their SAP ECC, C4C, & Commerce systems.",{"id":2919,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":2920,"copyright":15,"fieldtype":234,"meta_data":2921,"is_private":25,"is_external_url":25},15067188,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002F5e0e1907fe\u002Fcase-study-hero-dulux.jpg",{},"dulux-lincoln-sentry-enhanced-customer-data-platform-integration","case-studies\u002Fdulux-lincoln-sentry-enhanced-customer-data-platform-integration",[1283,463,464],"2b62319e-591e-4381-96f9-f9550c5f7a10","2024-04-01T15:10:00.000Z",[],{"name":2929,"created_at":2930,"published_at":2931,"updated_at":2932,"id":2933,"uuid":2934,"content":2935,"slug":3098,"full_slug":3099,"sort_by_date":22,"position":1002,"tag_list":3100,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":3101,"first_published_at":3102,"release_id":22,"lang":29,"path":22,"alternates":3103,"default_full_slug":22,"translated_slugs":22},"Bounty Media: Global Data Platform","2024-03-28T02:14:14.320Z","2024-04-11T05:42:56.159Z","2024-04-11T05:42:56.187Z",468791176,"2bfc980c-16cf-4fa4-b1ee-55f0b7515770",{"_uid":476,"body":2936,"image":3085,"intro":3089,"title":3090,"heading":3090,"ogimage":3091,"ogtitle":2929,"component":287,"description":3093,"company_logo":3094,"ogdescription":3093,"logo_is_circle":25},[2937,2968,3010,3065],{"_uid":479,"content":2938,"component":284},{"type":212,"content":2939},[2940,2947,2954,2961],{"type":268,"attrs":2941,"content":2942},{"level":484},[2943],{"text":487,"type":219,"marks":2944},[2945],{"type":281,"attrs":2946},{"color":283},{"type":215,"content":2948},[2949],{"text":2950,"type":219,"marks":2951},"Revium was approached by Bounty Media, a global data platform, to enhance their MVP application for advertisers and publishers. With no in-house development team or support services, Bounty needed Revium to quickly address critical bugs, organise the architecture, and prepare the application for a wide customer reach. The collaboration aimed not only to fix the existing issues but also to empower Bounty in establishing its in-house development and design team.",[2952],{"type":281,"attrs":2953},{"color":283},{"type":268,"attrs":2955,"content":2956},{"level":484},[2957],{"text":317,"type":219,"marks":2958},[2959],{"type":281,"attrs":2960},{"color":283},{"type":215,"content":2962},[2963],{"text":2964,"type":219,"marks":2965},"Bounty Media had a disorganised MVP application with critical bugs, requiring immediate attention for a wider customer base. The lack of an in-house development team and support services necessitated a ready-made team to step in swiftly. Revium needed to quickly onboard and address technical and infrastructural flaws while preparing the application for scalability and stability.",[2966],{"type":281,"attrs":2967},{"color":283},{"_uid":514,"button":2969,"content":2970,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":2971},[2972],{"type":401,"content":2973},[2974,2983,2992,3001],{"type":404,"content":2975},[2976],{"type":215,"content":2977},[2978],{"text":2979,"type":219,"marks":2980},"Revium assumed full responsibility for technical design and development, focusing on cleaning up failing code and infrastructure.",[2981],{"type":281,"attrs":2982},{"color":283},{"type":404,"content":2984},[2985],{"type":215,"content":2986},[2987],{"text":2988,"type":219,"marks":2989},"Adopted a consultative approach to ensure scalability and maintainability of both the codebase and infrastructure.",[2990],{"type":281,"attrs":2991},{"color":283},{"type":404,"content":2993},[2994],{"type":215,"content":2995},[2996],{"text":2997,"type":219,"marks":2998},"Implemented an agile development framework for feature development, with regular sprint cycles and CI\u002FCD processes for efficient quality control.",[2999],{"type":281,"attrs":3000},{"color":283},{"type":404,"content":3002},[3003],{"type":215,"content":3004},[3005],{"text":3006,"type":219,"marks":3007},"Collaborated closely with Bounty Media to augment their development and design team, enabling them to become self-sufficient.",[3008],{"type":281,"attrs":3009},{"color":283},{"_uid":3011,"content":3012,"component":284},"93df03a7-6657-4d8f-a426-373c451ae79f",{"type":212,"content":3013},[3014,3018],{"type":268,"attrs":3015,"content":3016},{"level":484},[3017],{"text":356,"type":219},{"type":401,"content":3019},[3020,3029,3038,3047,3056],{"type":404,"content":3021},[3022],{"type":215,"content":3023},[3024],{"text":3025,"type":219,"marks":3026},"Revium's efficient intervention resulted in a more robust, user-friendly, and structurally-sound application that now supports hundreds of thousands of customers across Southeast Asia.",[3027],{"type":281,"attrs":3028},{"color":283},{"type":404,"content":3030},[3031],{"type":215,"content":3032},[3033],{"text":3034,"type":219,"marks":3035},"Bounty Media was impressed with the quality, efficiency, and honest advice provided by the Revium team throughout the project.",[3036],{"type":281,"attrs":3037},{"color":283},{"type":404,"content":3039},[3040],{"type":215,"content":3041},[3042],{"text":3043,"type":219,"marks":3044},"The application's integrity significantly improved in a short timeframe, showcasing Revium's ability to deliver impactful solutions promptly.",[3045],{"type":281,"attrs":3046},{"color":283},{"type":404,"content":3048},[3049],{"type":215,"content":3050},[3051],{"text":3052,"type":219,"marks":3053},"Revium successfully facilitated the development and design team setup for Bounty, ensuring continued support when needed.",[3054],{"type":281,"attrs":3055},{"color":283},{"type":404,"content":3057},[3058],{"type":215,"content":3059},[3060],{"text":3061,"type":219,"marks":3062},"The project demonstrated Revium's capability to swiftly adapt and contribute expertise to complex applications, even within a short onboarding period.",[3063],{"type":281,"attrs":3064},{"color":283},{"_uid":3066,"button":3067,"content":3068,"heading":15,"variant":29,"component":547},"09a21a3a-f738-4991-a0d0-37004e8e3974",[],{"type":212,"content":3069},[3070,3078],{"type":268,"attrs":3071,"content":3072},{"level":484},[3073],{"text":3074,"type":219,"marks":3075},"Highlights & Takeaways",[3076],{"type":281,"attrs":3077},{"color":283},{"type":215,"content":3079},[3080],{"text":3081,"type":219,"marks":3082},"The collaboration between Revium and Bounty Media exemplifies our commitment to delivering high-quality, effective solutions promptly. By addressing critical issues, enhancing technical design, and nurturing client self-sufficiency, we enabled Bounty to achieve a robust application supporting a vast customer base. Revium's expert team's contribution and consultative approach significantly elevated the application's functionality and laid a strong foundation for Bounty's future endeavours in the digital landscape.",[3083],{"type":281,"attrs":3084},{"color":283},{"id":3086,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3087,"copyright":15,"fieldtype":234,"meta_data":3088,"is_private":25,"is_external_url":25},15067178,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F29ad6bfb3c\u002Fcase-study-bounty.jpg",{},"Revium was approached by Bounty Media, a global data platform, to enhance their MVP application for advertisers and publishers. With no in-house development team or support services, Bounty needed Revium to quickly address critical bugs, organise the architecture, and prepare the application for a wide customer reach.","Bounty Media: Transformation of global data platform. ",{"id":3086,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3087,"copyright":15,"fieldtype":234,"meta_data":3092,"is_private":25,"is_external_url":25},{},"Revium was approached by Bounty Media, a global data platform, to enhance their MVP application. With no in-house development team, Bounty needed Revium to quickly address critical bugs, organise the architecture, and prepare the application for a wide customer reach. ",{"id":3095,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3096,"copyright":15,"fieldtype":234,"meta_data":3097,"is_private":25,"is_external_url":25},15067176,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002Fb6cb941b19\u002Fcase-study-hero-bounty.jpg",{},"bounty-media-global-data-platform","case-studies\u002Fbounty-media-global-data-platform",[1283,462,463],"43075bb8-5ed3-47e7-8248-435de174bb68","2024-02-12T15:09:00.000Z",[],{"name":3105,"created_at":3106,"published_at":3107,"updated_at":3108,"id":3109,"uuid":3110,"content":3111,"slug":3267,"full_slug":3268,"sort_by_date":22,"position":1002,"tag_list":3269,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":3270,"first_published_at":3271,"release_id":22,"lang":29,"path":22,"alternates":3272,"default_full_slug":22,"translated_slugs":22},"Australian Dental Association (ADA): Digital Presence ","2024-03-28T01:38:09.802Z","2024-04-11T05:42:35.710Z","2024-04-11T05:42:35.735Z",468785081,"9fc942c7-7288-4951-bc24-addd90f79c23",{"_uid":476,"body":3112,"image":3254,"intro":3258,"title":3259,"heading":3259,"ogimage":3260,"ogtitle":3105,"component":287,"description":3262,"company_logo":3263,"ogdescription":3262,"logo_is_circle":25},[3113,3144,3186],{"_uid":479,"content":3114,"component":284},{"type":212,"content":3115},[3116,3123,3130,3137],{"type":268,"attrs":3117,"content":3118},{"level":484},[3119],{"text":487,"type":219,"marks":3120},[3121],{"type":281,"attrs":3122},{"color":283},{"type":215,"content":3124},[3125],{"text":3126,"type":219,"marks":3127},"The Australian Dental Association (ADA) is the premier national body representing the dental profession across Australia. Committed to promoting the ethics, art, and science of dentistry, the ADA also focuses on enhancing the oral and general health of the public through its member services and public engagement initiatives. Recognising the need for a digital transformation to better serve its members and the public, the ADA partnered with Revium to overhaul its outdated public website and streamline its event booking and sales processes.",[3128],{"type":281,"attrs":3129},{"color":283},{"type":268,"attrs":3131,"content":3132},{"level":484},[3133],{"text":317,"type":219,"marks":3134},[3135],{"type":281,"attrs":3136},{"color":283},{"type":215,"content":3138},[3139],{"text":3140,"type":219,"marks":3141},"The ADA faced multiple challenges with its existing digital infrastructure. Firstly, the public website was operating on an unsupported version of Kentico, making a direct upgrade unfeasible due to the outdated Portal Engine technology it was built on. This necessitated a complete rebuild of the website. Secondly, the ADA's iMIS version required an upgrade, and they sought to align this upgrade with the Kentico overhaul for efficiency. Furthermore, the ADA aimed to enhance their event booking and sales process, a critical revenue stream that was managed across federal and state levels but lacked cohesion and efficiency.",[3142],{"type":281,"attrs":3143},{"color":283},{"_uid":514,"button":3145,"content":3146,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":3147},[3148],{"type":401,"content":3149},[3150,3159,3168,3177],{"type":404,"content":3151},[3152],{"type":215,"content":3153},[3154],{"text":3155,"type":219,"marks":3156},"Revium embarked on a comprehensive digital overhaul for the ADA, selecting Kentico 13 for the website rebuild. Kentico 14 was considered but ultimately not chosen due to its immaturity and missing features crucial for the ADA's needs.",[3157],{"type":281,"attrs":3158},{"color":283},{"type":404,"content":3160},[3161],{"type":215,"content":3162},[3163],{"text":3164,"type":219,"marks":3165},"A notable first for Revium, the Kentico 13 implementation heavily utilised the Page Builder feature, significantly improving the editor experience.",[3166],{"type":281,"attrs":3167},{"color":283},{"type":404,"content":3169},[3170],{"type":215,"content":3171},[3172],{"text":3173,"type":219,"marks":3174},"The solution featured a deep integration with iMIS, including single user sign-on via the iMIS Open ID provider and Web API integration for syncing event and member details.",[3175],{"type":281,"attrs":3176},{"color":283},{"type":404,"content":3178},[3179],{"type":215,"content":3180},[3181],{"text":3182,"type":219,"marks":3183},"Revium implemented ImageBoss, a third-party tool, for dynamic image rendering optimisation, ensuring the website's performance was both fast and responsive.",[3184],{"type":281,"attrs":3185},{"color":283},{"_uid":550,"content":3187,"component":284},{"type":212,"content":3188},[3189,3193,3222,3229],{"type":268,"attrs":3190,"content":3191},{"level":484},[3192],{"text":356,"type":219},{"type":401,"content":3194},[3195,3204,3213],{"type":404,"content":3196},[3197],{"type":215,"content":3198},[3199],{"text":3200,"type":219,"marks":3201},"The partnership between the ADA and Revium resulted in a highly successful digital transformation.",[3202],{"type":281,"attrs":3203},{"color":283},{"type":404,"content":3205},[3206],{"type":215,"content":3207},[3208],{"text":3209,"type":219,"marks":3210},"The new Kentico 13 website is fast, responsive, and offers a seamless user experience, with upgraded capabilities and integration levels between Kentico and iMIS.",[3211],{"type":281,"attrs":3212},{"color":283},{"type":404,"content":3214},[3215],{"type":215,"content":3216},[3217],{"text":3218,"type":219,"marks":3219},"This solution not only modernised the ADA's digital presence but also streamlined the event booking and sales process, significantly enhancing the organisation's operational efficiency and member service capabilities.",[3220],{"type":281,"attrs":3221},{"color":283},{"type":268,"attrs":3223,"content":3224},{"level":484},[3225],{"text":3074,"type":219,"marks":3226},[3227],{"type":281,"attrs":3228},{"color":283},{"type":401,"content":3230},[3231,3240],{"type":404,"content":3232},[3233],{"type":215,"content":3234},[3235],{"text":3236,"type":219,"marks":3237},"The project, completed over nine months with an initial delivery at six months, involved 20 Revium staff members and demonstrated the importance of clear requirements and the creation of a Proof of Concept (POC) before full-scale implementation.",[3238],{"type":281,"attrs":3239},{"color":283},{"type":404,"content":3241},[3242],{"type":215,"content":3243},[3244,3249],{"text":3245,"type":219,"marks":3246},"T",[3247],{"type":281,"attrs":3248},{"color":15},{"text":3250,"type":219,"marks":3251},"he approach ensured that the technology stack fully met the ADA's needs and highlighted Revium's agile methodology and commitment to delivering innovative, quality digital solutions.",[3252],{"type":281,"attrs":3253},{"color":283},{"id":3255,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3256,"copyright":15,"fieldtype":234,"meta_data":3257,"is_private":25,"is_external_url":25},15067132,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002Fcb329abfa0\u002Fcase-study-ada.jpg",{},"The Australian Dental Association (ADA) is the premier national body representing the dental profession across Australia. Recognising the need for a digital transformation to better serve its members and the public, the ADA partnered with Revium to overhaul its outdated public website and streamline its event booking and sales processes.","Australian Dental Association (ADA): Digital transformation.",{"id":3255,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3256,"copyright":15,"fieldtype":234,"meta_data":3261,"is_private":25,"is_external_url":25},{},"The Australian Dental Association (ADA) is the premier national body representing the dental profession across Australia. ADA partnered with Revium to overhaul its outdated public website and streamline its event booking and sales processes.",{"id":3264,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3265,"copyright":15,"fieldtype":234,"meta_data":3266,"is_private":25,"is_external_url":25},15067131,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002Fd46d7ec990\u002Fcase-study-ada.jpg",{},"australian-dental-association-ada-digital-presence","case-studies\u002Faustralian-dental-association-ada-digital-presence",[462,463,464],"a323c853-7422-4346-b354-705676fcf593","2024-02-20T15:10:00.000Z",[],{"name":3274,"created_at":3275,"published_at":3276,"updated_at":3277,"id":3278,"uuid":3279,"content":3280,"slug":3452,"full_slug":3453,"sort_by_date":22,"position":1002,"tag_list":3454,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":3455,"first_published_at":3456,"release_id":22,"lang":29,"path":22,"alternates":3457,"default_full_slug":22,"translated_slugs":22},"TechnologyOne: Enhancing Digital Marketing  ","2024-03-05T03:43:40.520Z","2024-04-12T00:17:16.682Z","2024-04-12T00:17:16.707Z",455170611,"cd5559e6-de50-435b-beee-b52d5877b064",{"_uid":476,"body":3281,"image":3439,"intro":3443,"title":3444,"heading":3444,"ogimage":3445,"ogtitle":15,"component":287,"description":3447,"company_logo":3448,"ogdescription":15,"logo_is_circle":25},[3282,3313,3364],{"_uid":479,"content":3283,"component":284},{"type":212,"content":3284},[3285,3292,3299,3306],{"type":268,"attrs":3286,"content":3287},{"level":484},[3288],{"text":487,"type":219,"marks":3289},[3290],{"type":281,"attrs":3291},{"color":283},{"type":215,"content":3293},[3294],{"text":3295,"type":219,"marks":3296},"TechnologyOne stands as Australia's premier enterprise Software as a Service (SaaS) company, boasting a significant presence across various sectors such as education, government, and healthcare. As a leader in the industry with a robust market capitalisation, TechnologyOne sought to amplify its marketing efforts to not only increase its social media presence and website traffic but also to improve brand awareness and generate Marketing Qualified Leads (MQLs) across its diverse industry verticals.",[3297],{"type":281,"attrs":3298},{"color":283},{"type":268,"attrs":3300,"content":3301},{"level":484},[3302],{"text":317,"type":219,"marks":3303},[3304],{"type":281,"attrs":3305},{"color":283},{"type":215,"content":3307},[3308],{"text":3309,"type":219,"marks":3310},"In the face of rapid organisational growth and ambitious sales and marketing targets, TechnologyOne was confronted with the challenge of enhancing its digital marketing strategy to meet these objectives. The company aimed to boost its social media followers and reach, drive more traffic to its website, elevate its brand awareness, and efficiently generate MQLs across its operational sectors.",[3311],{"type":281,"attrs":3312},{"color":283},{"_uid":514,"button":3314,"content":3315,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":3316},[3317],{"type":401,"content":3318},[3319,3328,3337,3346,3355],{"type":404,"content":3320},[3321],{"type":215,"content":3322},[3323],{"text":3324,"type":219,"marks":3325},"Revium, stepping in as TechnologyOne’s strategic digital marketing ally, embarked on a meticulous overhaul of the company's Google Search account and campaign structures.",[3326],{"type":281,"attrs":3327},{"color":283},{"type":404,"content":3329},[3330],{"type":215,"content":3331},[3332],{"text":3333,"type":219,"marks":3334},"This revamp included restructuring campaigns, broadening ad sets, refining targeting through the introduction of negative keywords, and capitalising on current search trends.",[3335],{"type":281,"attrs":3336},{"color":283},{"type":404,"content":3338},[3339],{"type":215,"content":3340},[3341],{"text":3342,"type":219,"marks":3343},"Revium initiated the setup of a Microsoft Search account to extend reach to Bing Search users.",[3344],{"type":281,"attrs":3345},{"color":283},{"type":404,"content":3347},[3348],{"type":215,"content":3349},[3350],{"text":3351,"type":219,"marks":3352},"The comprehensive strategy also entailed the continuous management and optimisation of TechnologyOne’s “Always-On” Brand campaign, with weekly adjustments based on market trends and campaign performance to reduce Cost Per Click (CPC), enhance ad strength, and fine-tune bid adjustments for optimal audience engagement.",[3353],{"type":281,"attrs":3354},{"color":283},{"type":404,"content":3356},[3357],{"type":215,"content":3358},[3359],{"text":3360,"type":219,"marks":3361},"Over time, a refined bidding strategy was implemented to maximise conversions and generate high-quality leads, maintaining low CPC and Cost Per Lead (CPL).",[3362],{"type":281,"attrs":3363},{"color":283},{"_uid":550,"content":3365,"component":284},{"type":212,"content":3366},[3367,3371,3378,3425,3432],{"type":268,"attrs":3368,"content":3369},{"level":484},[3370],{"text":356,"type":219},{"type":215,"content":3372},[3373],{"text":3374,"type":219,"marks":3375},"The strategic efforts bore fruit marking significant achievements for TechnologyOne:",[3376],{"type":281,"attrs":3377},{"color":283},{"type":401,"content":3379},[3380,3389,3398,3407,3416],{"type":404,"content":3381},[3382],{"type":215,"content":3383},[3384],{"text":3385,"type":219,"marks":3386},"Brand Activity generated 1,063 website conversions, with 827 attributed to Google Search and 236 to Microsoft Search.",[3387],{"type":281,"attrs":3388},{"color":283},{"type":404,"content":3390},[3391],{"type":215,"content":3392},[3393],{"text":3394,"type":219,"marks":3395},"Among these, 50 conversions were sales enquiries, showcasing successful lead generation.",[3396],{"type":281,"attrs":3397},{"color":283},{"type":404,"content":3399},[3400],{"type":215,"content":3401},[3402],{"text":3403,"type":219,"marks":3404},"94 MQLs were engaged with the Business As Usual (BAU) \u002F Brand campaign touchpoints during this period.",[3405],{"type":281,"attrs":3406},{"color":283},{"type":404,"content":3408},[3409],{"type":215,"content":3410},[3411],{"text":3412,"type":219,"marks":3413},"The campaigns achieved an average CPC of $1.83 and an average Click-Through Rate (CTR) of 14% in Google Search, surpassing industry benchmarks.",[3414],{"type":281,"attrs":3415},{"color":283},{"type":404,"content":3417},[3418],{"type":215,"content":3419},[3420],{"text":3421,"type":219,"marks":3422},"Additionally, there was an increase in organic search visibility and website traffic, attributed to ongoing SEO, organic social, and paid brand activities.",[3423],{"type":281,"attrs":3424},{"color":283},{"type":215,"content":3426},[3427],{"text":3428,"type":219,"marks":3429},"This work exemplifies Revium's capability to navigate and leverage the digital marketing landscape, demonstrating our commitment to quality and our philosophy of developing bespoke solutions that meet our clients' unique challenges and objectives.",[3430],{"type":281,"attrs":3431},{"color":283},{"type":215,"content":3433},[3434],{"text":3435,"type":219,"marks":3436},"Through our strategic approach and continuous optimisation, we have helped TechnologyOne to not only meet but exceed its digital marketing goals, reinforcing our role as a trusted advisor in the digital transformation 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TechnologyOne sought to amplify its marketing efforts to not only increase its social media presence and website traffic but also to improve brand awareness and generate Marketing Qualified Leads (MQLs) across its diverse industry verticals.","TechnologyOne: Online marketing strategy and execution.",{"id":3440,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3441,"copyright":15,"fieldtype":234,"meta_data":3446,"is_private":25,"is_external_url":25},{},"TechnologyOne stands as Australia's premier enterprise Software as a Service (SaaS) company. TechnologyOne sought to amplify its marketing efforts to increase its social media presence and website traffic, improve brand awareness and generate Marketing Qualified Leads (MQLs). ",{"id":3449,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3450,"copyright":15,"fieldtype":234,"meta_data":3451,"is_private":25,"is_external_url":25},14461568,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002Ffd5f342cb7\u002Ftechnology-one-case-study.jpg",{},"technologyone-enhancing-digital-marketing","case-studies\u002Ftechnologyone-enhancing-digital-marketing",[462,464],"5bb850f2-e00e-4fdf-97e4-77c9b7f9a4a5","2024-03-15T15:10:00.000Z",[],{"name":3459,"created_at":3460,"published_at":3461,"updated_at":3462,"id":3463,"uuid":3464,"content":3465,"slug":3640,"full_slug":3641,"sort_by_date":22,"position":1002,"tag_list":3642,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":3643,"first_published_at":3644,"release_id":22,"lang":29,"path":22,"alternates":3645,"default_full_slug":22,"translated_slugs":22},"Alinta Energy: Streamlining Pricing and Sales","2024-03-05T03:23:35.600Z","2024-04-12T00:16:21.198Z","2024-04-12T00:16:21.226Z",455166613,"8d4a9c85-a069-44dd-b718-b91cba08ae3a",{"_uid":476,"body":3466,"image":3625,"intro":3629,"title":3630,"heading":3630,"ogimage":3631,"ogtitle":15,"component":287,"description":3635,"company_logo":3636,"ogdescription":15,"logo_is_circle":25},[3467,3498,3502,3574],{"_uid":479,"content":3468,"component":284},{"type":212,"content":3469},[3470,3477,3484,3491],{"type":268,"attrs":3471,"content":3472},{"level":484},[3473],{"text":487,"type":219,"marks":3474},[3475],{"type":281,"attrs":3476},{"color":283},{"type":215,"content":3478},[3479],{"text":3480,"type":219,"marks":3481},"In a strategic partnership with Alinta Energy, Revium embarked on an ambitious project to overhaul and streamline their sales and pricing system. This initiative was aimed at enhancing Alinta Energy's approach to the Commercial & Industrial (C&I) markets, incorporating a sophisticated pricing methodology, and improving the overall sales process efficiency. By leveraging Revium's extensive experience in delivering innovative, bespoke digital solutions, this collaboration was set to redefine Alinta Energy's market approach.",[3482],{"type":281,"attrs":3483},{"color":283},{"type":268,"attrs":3485,"content":3486},{"level":484},[3487],{"text":317,"type":219,"marks":3488},[3489],{"type":281,"attrs":3490},{"color":283},{"type":215,"content":3492},[3493],{"text":3494,"type":219,"marks":3495},"Alinta Energy faced several challenges with their existing sales and pricing system. The company required a solution that could adapt to their unique approach to various C&I markets, implement a distinct pricing methodology focusing on complex calculations for additional premiums, and calculate accurate prices for gas and electricity markets across different regions. Additionally, the system needed to reduce the risk of mispricing, automate the generation of documentation such as offers and contracts, handle dual handling of SME business sales and C&I markets, and provide a detailed interactive price page for sales and pricing staff.",[3496],{"type":281,"attrs":3497},{"color":283},{"_uid":3499,"author":15,"content":3500,"component":3501},"d37437d2-fc90-4105-80f9-6de2c5b7bc8d","The goal was to enhance efficiency, reduce manual data entry and human error, and ensure consistency in pricing and 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automating the production of pricing and contracts, the PDM system dramatically reduced manual data entry and the associated risk of human error, ensuring consistent and accurate energy quotes and contracts based on Alinta Energy's C&I pricing model.",[3572],{"type":281,"attrs":3573},{"color":283},{"_uid":514,"button":3575,"content":3576,"heading":356,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":3577},[3578],{"type":401,"content":3579},[3580,3589,3598,3607,3616],{"type":404,"content":3581},[3582],{"type":215,"content":3583},[3584],{"text":3585,"type":219,"marks":3586},"The implementation of the PDM system has provided Alinta Energy with a significant competitive advantage.",[3587],{"type":281,"attrs":3588},{"color":283},{"type":404,"content":3590},[3591],{"type":215,"content":3592},[3593],{"text":3594,"type":219,"marks":3595},"The custom .NET application facilitates a seamless management of the sales process, from the prospect stage through to acquisition, across various teams and markets.",[3596],{"type":281,"attrs":3597},{"color":283},{"type":404,"content":3599},[3600],{"type":215,"content":3601},[3602],{"text":3603,"type":219,"marks":3604},"Since its inception, the solution has proven its value, supported by five dedicated Revium team members.",[3605],{"type":281,"attrs":3606},{"color":283},{"type":404,"content":3608},[3609],{"type":215,"content":3610},[3611],{"text":3612,"type":219,"marks":3613},"Alinta Energy's sales staff can now focus on their core activities, assured of the accuracy and reliability of the pricing and sales process, thanks to Revium's commitment to quality, innovation, and security in delivering this bespoke digital solution.",[3614],{"type":281,"attrs":3615},{"color":283},{"type":404,"content":3617},[3618],{"type":215,"content":3619},[3620],{"text":3621,"type":219,"marks":3622},"By addressing the complex challenges faced by Alinta Energy with a tailored, efficient, and secure solution, Revium has once again demonstrated its capability as a trusted advisor in the digital consultancy space, helping clients navigate and excel in the digital landscape.",[3623],{"type":281,"attrs":3624},{"color":283},{"id":3626,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3627,"copyright":15,"fieldtype":234,"meta_data":3628,"is_private":25,"is_external_url":25},14461578,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002F8529cbaf71\u002Fcase-study-alinta-image.jpg",{},"In a strategic partnership with Alinta Energy, Revium embarked on an ambitious project to overhaul and streamline their sales and pricing system. This initiative was aimed at enhancing Alinta Energy's approach to the Commercial & Industrial (C&I) markets, incorporating a sophisticated pricing methodology, and improving the overall sales process efficiency. ","Alinta Energy: Electricity and gas pricing system for C&I markets.",{"id":3632,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3633,"copyright":15,"fieldtype":234,"meta_data":3634,"is_private":25,"is_external_url":25},14461577,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F9482f7690f\u002Fcase-study-alinta.jpg",{},"Revium embarked on an ambitious project to overhaul and streamline the Alinta Energy sales and pricing system.",{"id":3637,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3638,"copyright":15,"fieldtype":234,"meta_data":3639,"is_private":25,"is_external_url":25},14461573,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F2786bb435d\u002Fcase-study-alinta.jpg",{},"alinta-energy-streamlining-pricing-and-sales","case-studies\u002Falinta-energy-streamlining-pricing-and-sales",[1283,462,463],"d04fc037-c456-4009-9db2-646c69b87124","2024-03-27T15:09:00.000Z",[],{"name":3647,"created_at":3648,"published_at":3649,"updated_at":3650,"id":3651,"uuid":3652,"content":3653,"slug":3818,"full_slug":3819,"sort_by_date":22,"position":1002,"tag_list":3820,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":3821,"first_published_at":3822,"release_id":22,"lang":29,"path":22,"alternates":3823,"default_full_slug":22,"translated_slugs":22},"Direct Connect: Digital Transformation through Innovative CMS Solution","2024-03-05T03:00:57.596Z","2024-04-12T00:16:39.330Z","2024-04-12T00:16:39.350Z",455165981,"0f7fcbe3-cf14-4d3e-8149-54a3c354e9c9",{"_uid":476,"body":3654,"image":3803,"intro":3807,"title":3808,"heading":3808,"ogimage":3809,"ogtitle":15,"component":287,"description":3813,"company_logo":3814,"ogdescription":15,"logo_is_circle":25},[3655,3679,3682],{"_uid":479,"content":3656,"component":284},{"type":212,"content":3657},[3658,3665,3672],{"type":268,"attrs":3659,"content":3660},{"level":484},[3661],{"text":487,"type":219,"marks":3662},[3663],{"type":281,"attrs":3664},{"color":283},{"type":215,"content":3666},[3667],{"text":3668,"type":219,"marks":3669},"Direct Connect, a premier service provider facilitating seamless utility setups and moving services, embarked on a digital rejuvenation journey with Revium. Recognising the need to modernise their consumer-facing website, Direct Connect partnered with Revium to overhaul their online presence, leveraging Revium’s expertise in delivering cutting-edge, bespoke digital solutions.",[3670],{"type":281,"attrs":3671},{"color":283},{"type":268,"attrs":3673,"content":3674},{"level":484},[3675],{"text":317,"type":219,"marks":3676},[3677],{"type":281,"attrs":3678},{"color":283},{"_uid":3680,"author":15,"content":3681,"component":3501},"1cdc347d-5b7f-446f-83e6-86c3ff36e63f","The challenges Direct Connect faced were multi-faceted. Their existing consumer website was noticeably dated, both in aesthetics and functionality. The underlying Content Management System (CMS) was nearing the end of its life, lacking a viable upgrade path and making the development of new pages a cumbersome affair. Moreover, the reliance on outdated APIs, coupled with a diminishing pool of knowledgeable staff, added layers of complexity to maintaining and updating their digital platform.",{"_uid":3503,"content":3683,"component":284},{"type":212,"content":3684},[3685,3692,3740,3747],{"type":268,"attrs":3686,"content":3687},{"level":484},[3688],{"text":327,"type":219,"marks":3689},[3690],{"type":281,"attrs":3691},{"color":283},{"type":401,"content":3693},[3694,3703,3712,3721,3730],{"type":404,"content":3695},[3696],{"type":215,"content":3697},[3698],{"text":3699,"type":219,"marks":3700},"Revium’s commitment to provide frank and fearless advice, we proposed a bold yet strategic overhaul.",[3701],{"type":281,"attrs":3702},{"color":283},{"type":404,"content":3704},[3705],{"type":215,"content":3706},[3707],{"text":3708,"type":219,"marks":3709},"Revium’s prior successes with Storyblok, a state-of-the-art headless CMS, steered our recommendation to adopt it as the foundational technology for Direct Connect's new website.",[3710],{"type":281,"attrs":3711},{"color":283},{"type":404,"content":3713},[3714],{"type":215,"content":3715},[3716],{"text":3717,"type":219,"marks":3718},"Storyblok's componentised approach not only promised an intuitive user experience for editors but also eliminated the need for technical intervention for content creation and layout design.",[3719],{"type":281,"attrs":3720},{"color":283},{"type":404,"content":3722},[3723],{"type":215,"content":3724},[3725],{"text":3726,"type":219,"marks":3727},"Understanding the importance of performance and security, Revium utilised an approach that generates the website's pages in static HTML. This approach ensured rapid page loading times while enhancing the site's security posture.",[3728],{"type":281,"attrs":3729},{"color":283},{"type":404,"content":3731},[3732,3739],{"type":215,"content":3733},[3734],{"text":3735,"type":219,"marks":3736},"The transition to Azure Static Web Apps further complemented this strategy, offering a robust, scalable infrastructure that seamlessly integrates with Storyblok.",[3737],{"type":281,"attrs":3738},{"color":283},{"type":215},{"type":268,"attrs":3741,"content":3742},{"level":484},[3743],{"text":356,"type":219,"marks":3744},[3745],{"type":281,"attrs":3746},{"color":283},{"type":401,"content":3748},[3749,3758,3767,3776,3785,3794],{"type":404,"content":3750},[3751],{"type":215,"content":3752},[3753],{"text":3754,"type":219,"marks":3755},"The transformation of Direct Connect's digital platform marks a significant milestone in their journey towards providing an unmatched user experience.",[3756],{"type":281,"attrs":3757},{"color":283},{"type":404,"content":3759},[3760],{"type":215,"content":3761},[3762],{"text":3763,"type":219,"marks":3764},"The adoption of modern, flexible APIs has resulted in a more secure, stable, and efficient online ecosystem.",[3765],{"type":281,"attrs":3766},{"color":283},{"type":404,"content":3768},[3769],{"type":215,"content":3770},[3771],{"text":3772,"type":219,"marks":3773},"The marketing team now enjoys unparalleled agility, capable of deploying new campaign landing pages within hours, a testament to the flexibility afforded by Storyblok.",[3774],{"type":281,"attrs":3775},{"color":283},{"type":404,"content":3777},[3778],{"type":215,"content":3779},[3780],{"text":3781,"type":219,"marks":3782},"The shift to a headless CMS model has dramatically streamlined content management and API integration processes. This modernized approach allows for quicker updates and the ability to release individual components of work efficiently, leveraging advanced pipeline and branch strategies.",[3783],{"type":281,"attrs":3784},{"color":283},{"type":404,"content":3786},[3787],{"type":215,"content":3788},[3789],{"text":3790,"type":219,"marks":3791},"Direct Connect's digital transformation journey, facilitated by Revium, exemplifies our commitment to delivering quality, innovative solutions that empower our clients to better serve their customers.",[3792],{"type":281,"attrs":3793},{"color":283},{"type":404,"content":3795},[3796],{"type":215,"content":3797},[3798],{"text":3799,"type":219,"marks":3800},"Revium’s expertise in leveraging cutting-edge technologies like Storyblok and Azure Static Web Apps, has helped Direct Connect not only meet but exceed their digital transformation goals, setting a new benchmark for excellence in the utility services sector.",[3801],{"type":281,"attrs":3802},{"color":283},{"id":3804,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3805,"copyright":15,"fieldtype":234,"meta_data":3806,"is_private":25,"is_external_url":25},14461584,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002Fc1dc7d3922\u002Fcase-study-direct-connect.jpg",{},"Direct Connect embarked on a digital rejuvenation journey with Revium. Recognising the need to modernise their consumer-facing website, Direct Connect partnered with Revium to overhaul their online presence, leveraging Revium’s expertise in delivering cutting-edge, bespoke digital solutions.","Direct Connect: Digital transformation through innovative CMS solution.",{"id":3810,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3811,"copyright":15,"fieldtype":234,"meta_data":3812,"is_private":25,"is_external_url":25},14461583,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F6d6ca4879b\u002Fcase-study-thumbnail-dc.jpg",{},"Direct Connect, a premier service provider facilitating seamless utility setups and moving services, embarked on a digital rejuvenation journey with Revium.",{"id":3815,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3816,"copyright":15,"fieldtype":234,"meta_data":3817,"is_private":25,"is_external_url":25},14461579,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002Ff737de2834\u002Fcase-study-thumbnail-dc.jpg",{},"direct-connect-digital-transformation-through-innovative-cms-solution","case-studies\u002Fdirect-connect-digital-transformation-through-innovative-cms-solution",[462,463,464],"51153037-57d3-44cd-a628-f359e79ff4cd","2024-03-17T15:09:00.000Z",[],{"name":3825,"created_at":3826,"published_at":3827,"updated_at":3828,"id":3829,"uuid":3830,"content":3831,"slug":3980,"full_slug":3981,"sort_by_date":22,"position":1002,"tag_list":3982,"is_startpage":25,"parent_id":295,"meta_data":22,"group_id":3983,"first_published_at":3984,"release_id":22,"lang":29,"path":22,"alternates":3985,"default_full_slug":22,"translated_slugs":22},"Leading Australian Legal Firm: Streamlining Class Action Management Optimisation ","2024-03-05T02:39:02.682Z","2024-04-11T05:37:25.406Z","2024-04-11T05:37:25.429Z",455163833,"e2ae340c-823e-4dc6-9769-5077a48bd5af",{"_uid":476,"body":3832,"image":3964,"intro":3968,"title":3969,"heading":3970,"ogimage":3971,"ogtitle":15,"component":287,"description":3975,"company_logo":3976,"ogdescription":15,"logo_is_circle":25},[3833,3864,3916],{"_uid":479,"content":3834,"component":284},{"type":212,"content":3835},[3836,3843,3850,3857],{"type":268,"attrs":3837,"content":3838},{"level":484},[3839],{"text":487,"type":219,"marks":3840},[3841],{"type":281,"attrs":3842},{"color":283},{"type":215,"content":3844},[3845],{"text":3846,"type":219,"marks":3847},"Revium was engaged by a leading Australian consumer law firm who has been at the forefront of providing world-class legal services, particularly focusing on unions and working individuals. With a rich history of handling landmark legal cases, the firm embarked on a journey to enhance their class action management capabilities by partnering with Revium, leveraging bespoke application development to address their unique challenges.",[3848],{"type":281,"attrs":3849},{"color":283},{"type":268,"attrs":3851,"content":3852},{"level":484},[3853],{"text":317,"type":219,"marks":3854},[3855],{"type":281,"attrs":3856},{"color":283},{"type":215,"content":3858},[3859],{"text":3860,"type":219,"marks":3861},"The firm faced significant challenges with their existing infrastructure for managing interactions with class action claimants. The lack of essential features and capabilities in their current system introduced professional risks and cost challenges. This inefficiency hampered the management of class actions, necessitating a streamlined and automated solution to handle information collection, verification, and secure distribution of funds, all while minimising the need for developer intervention.",[3862],{"type":281,"attrs":3863},{"color":283},{"_uid":3865,"button":3866,"content":3867,"heading":327,"variant":15,"component":547,"border_color":548},"75bb93c2-fefb-4a2d-b945-c8b7c20d1ecf",[],{"type":212,"content":3868},[3869],{"type":401,"content":3870},[3871,3880,3889,3898,3907],{"type":404,"content":3872},[3873],{"type":215,"content":3874},[3875],{"text":3876,"type":219,"marks":3877},"Revium proposed a custom-developed solution comprising a customer and administration portal designed to simplify the entire class action management process for the firms team.",[3878],{"type":281,"attrs":3879},{"color":283},{"type":404,"content":3881},[3882],{"type":215,"content":3883},[3884],{"text":3885,"type":219,"marks":3886},"Utilising a tech stack that included the .NET framework, React, Formstack, and Microsoft SharePoint, all hosted in AWS, Revium aimed to empower the firm to manage class actions end-to-end autonomously.",[3887],{"type":281,"attrs":3888},{"color":283},{"type":404,"content":3890},[3891],{"type":215,"content":3892},[3893],{"text":3894,"type":219,"marks":3895},"The customer portal facilitates efficient collection and verification of participant information, allowing claimants to view and capture payout information seamlessly.",[3896],{"type":281,"attrs":3897},{"color":283},{"type":404,"content":3899},[3900],{"type":215,"content":3901},[3902],{"text":3903,"type":219,"marks":3904},"The administration portal enables the firms’ staff to create new class actions and manage the process internally without the need to navigate different systems or rely on developer involvement.",[3905],{"type":281,"attrs":3906},{"color":283},{"type":404,"content":3908},[3909],{"type":215,"content":3910},[3911],{"text":3912,"type":219,"marks":3913},"This bespoke solution was tailored to meet the firms' specific requirements for security, efficiency, and autonomy in class action management.",[3914],{"type":281,"attrs":3915},{"color":283},{"_uid":3503,"content":3917,"component":284},{"type":212,"content":3918},[3919,3926],{"type":268,"attrs":3920,"content":3921},{"level":484},[3922],{"text":356,"type":219,"marks":3923},[3924],{"type":281,"attrs":3925},{"color":283},{"type":401,"content":3927},[3928,3937,3946,3955],{"type":404,"content":3929},[3930],{"type":215,"content":3931},[3932],{"text":3933,"type":219,"marks":3934},"The implementation of the customer and administration portals marked a significant milestone in the firms’ operational efficiency.",[3935],{"type":281,"attrs":3936},{"color":283},{"type":404,"content":3938},[3939],{"type":215,"content":3940},[3941],{"text":3942,"type":219,"marks":3943},"The custom solution successfully enabled the team to autonomously manage class actions from start to finish, reducing professional risks and operational costs substantially.",[3944],{"type":281,"attrs":3945},{"color":283},{"type":404,"content":3947},[3948],{"type":215,"content":3949},[3950],{"text":3951,"type":219,"marks":3952},"By streamlining the collection, verification, and distribution processes, Revium has delivered a secure and efficient platform that aligns with the firms’ mission to provide easier access to legal services.",[3953],{"type":281,"attrs":3954},{"color":283},{"type":404,"content":3956},[3957],{"type":215,"content":3958},[3959],{"text":3960,"type":219,"marks":3961},"This project, carried out by 16 Revium staff over a period of 9 months, exemplifies Revium's commitment to delivering innovative, bespoke digital solutions that empower clients like this leading Australian firm to better serve their stakeholders and achieve their strategic objectives.",[3962],{"type":281,"attrs":3963},{"color":283},{"id":3965,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":3966,"copyright":15,"fieldtype":234,"meta_data":3967,"is_private":25,"is_external_url":25},14461589,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002F186f03ea01\u002Fcase-study-law-firm-image.jpg",{},"Revium was engaged by a leading Australian consumer law firm who has been at the forefront of providing world-class legal services. 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Additionally, ENGIE aimed to enhance the performance of backend calculations related to Pricing and Forecasting and improve the front-end user experience to align with modern web development trends. The legacy code also required a thorough cleanup to remove redundant features no longer needed by the business.",[4024],{"type":281,"attrs":4025},{"color":498},{"_uid":514,"button":4027,"content":4028,"heading":327,"variant":29,"component":547,"border_color":548},[],{"type":212,"content":4029},[4030],{"type":401,"content":4031},[4032,4038,4044,4050],{"type":404,"content":4033},[4034],{"type":215,"content":4035},[4036],{"text":4037,"type":219},"Revium approached the project with a meticulous plan to address the complexity and scale of ENGIE's application.",{"type":404,"content":4039},[4040],{"type":215,"content":4041},[4042],{"text":4043,"type":219},"Each module was carefully reviewed and upgraded individually to ensure a seamless transition.",{"type":404,"content":4045},[4046],{"type":215,"content":4047},[4048],{"text":4049,"type":219},"Key modules, including the Price Generator and Administration Console, were upgraded to .NET 8, leveraging the latest advancements in the framework",{"type":404,"content":4051},[4052],{"type":215,"content":4053},[4054],{"text":4055,"type":219},"This strategic upgrade not only ensured long-term support and security but also facilitated significant performance improvements and a more dynamic user experience.",{"_uid":550,"content":4057,"component":284},{"type":212,"content":4058},[4059,4067],{"type":268,"attrs":4060,"content":4061},{"level":484},[4062],{"text":356,"type":219,"marks":4063},[4064],{"type":281,"attrs":4065},{"color":4066},"#000000",{"type":401,"content":4068},[4069,4078,4087],{"type":404,"content":4070},[4071],{"type":215,"content":4072},[4073],{"text":4074,"type":219,"marks":4075},"The successful upgrade to the latest .NET version transformed ENGIE's application into a modern, secure, and efficient system.",[4076],{"type":281,"attrs":4077},{"color":4066},{"type":404,"content":4079},[4080],{"type":215,"content":4081},[4082],{"text":4083,"type":219,"marks":4084},"The adoption of a Single Page Application (SPA) web design pattern further enhanced the application's responsiveness and user engagement. ",[4085],{"type":281,"attrs":4086},{"color":4066},{"type":404,"content":4088},[4089],{"type":215,"content":4090},[4091],{"text":4092,"type":219,"marks":4093},"The modernised codebase now supports ENGIE's operational needs more effectively, ensuring that the application remains a valuable asset in their digital infrastructure.",[4094],{"type":281,"attrs":4095},{"color":4066},{"id":4097,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":4098,"copyright":15,"fieldtype":234,"meta_data":4099,"is_external_url":25},18948245,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F1095x1129\u002F77c63db878\u002Fcase-study-hero-engie.jpg",{},"ENGIE, a leading global utilities company since 1996, collaborated with Revium to modernise their .NET framework, ensuring enhanced security, long-term support, and future-ready performance.",{"id":4102,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":4103,"copyright":15,"fieldtype":234,"meta_data":4104,"is_external_url":25},18948249,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F145693\u002F613x458\u002F2c62314b8e\u002Fcase-study-thumbnail-engie.jpg",{},"ENGIE collaborated with Revium to modernise their .NET framework, ensuring enhanced security, long-term support, and future-ready performance.",{"id":4097,"alt":15,"name":15,"focus":15,"title":15,"source":15,"filename":4098,"copyright":15,"fieldtype":234,"meta_data":4107,"is_external_url":25},{},"engie-sales-tracking-system-net-framework-upgrade","case-studies\u002Fengie-sales-tracking-system-net-framework-upgrade","2024-04-30",[463],"9252e84c-57d2-48c2-bb8b-806a664725a7","2024-03-27T15:07:00.000Z",[],[],[]]