# Revium - Digital & AI Consulting | Australia's Foremost Digital & AI Consultancy > Revium is a leading digital and AI consulting agency with over 20 years experience in delivering innovative solutions to clients across a multitude of industries ## Services Our services - [Financial Ombudsman Services Online] (https://revium.com.au/case-studies/financial-ombudsman-service/) [The Financial Ombudsman Service (FOS) fairly and independently 'resolves disputes between consumers' and member financial services providers. Membership of the Financial Ombudsman Service is open to any financial services provider carrying on business in Australia. The dispute resolution processes cover financial services disputes including banking, credit, loans, general insurance, life insurance, financial planning, investments, stock broking, managed funds and pooled superannuation trusts.] - [Kentico Development Services] (https://revium.com.au/technologies/kentico-development-services/) [Kentico Development Services] - [AI Solutions] (https://revium.com.au/services/ai-solutions/) [Move beyond AI hype. Validate use cases fast, then build secure AI apps, agents and automation that deliver measurable value. ISO 27001-certified. AU onshore.] - [AI Kickstart] (https://revium.com.au/services/ai-solutions/ai-kickstart/) [Jumpstart your AI journey with Revium's 4-week Kickstart Program, designed to educate and integrate AI into your team’s daily operations.] - [AI Kickstart] (https://revium.com.au/services/ai-solutions/ai-kickstart-offer/) [Jumpstart your AI journey with Revium's 4-week Kickstart Program, designed to educate and integrate AI into your team’s daily operations.] - [MarTech and Data] (https://revium.com.au/services/martech-and-data/) [Design, implement and optimise your MarTech stack. CDP, automation, analytics and personalisation with governance and privacy built in. ISO 27001-certified. AU onshore.] - [AI Chatbot Development] (https://revium.com.au/services/ai-solutions/ai-chatbot-development/) [AI Chatbot Development] - [What is a CDP] (https://revium.com.au/services/martech-and-data/what-is-a-cdp/) [CDPs centralise data from all sources, creating unified customer profiles. Improve personalisation, deeper insights, and streamlined marketing efforts. ] - [Services] (https://revium.com.au/services/) [Experience Design & Creative, AI & Innovation, Marketing & MarTech, Engineering & Cloud Services. ] - [AI Automation Services] (https://revium.com.au/services/ai-solutions/ai-automation-services/) [Transform your business with AI automation. Improve efficiency, reduce costs, and enhance operations with our AI driven solutions. Read more here. ] - [Chasing AI Confirmation] (https://revium.com.au/services/ai-solutions/chasing-ai-confirmation/) [A weekly email digest of the latest news in AI, delivered in bite size snippets direct from the desk of Adam Barty - our Managing Director and self-professed AI evangelist. ] - [Chasing AI] (https://revium.com.au/services/ai-solutions/chasing-ai/) [A weekly email digest of the latest news in AI, delivered in bite size snippets direct from the desk of Adam Barty - our Managing Director and self-professed AI evangelist. ] - [LAMP Stack Services] (https://revium.com.au/technologies/lamp-services/) [LAMP website & technology experts since 1995. Speak to us about the range of business benefits working with LAMP can provide.] - [Application Development] (https://revium.com.au/services/application-development/) [Custom software that fits how your business works. Pricing engines, workflow tools, web and mobile apps, integrations and DevOps. ISO 27001-certified. AU onshore.] - [Websites and Portals] (https://revium.com.au/services/websites-and-portals/) [Enterprise websites and portals built for performance, governance and integrations. Headless CMS, UX, DXP and ongoing support. ISO 27001-certified. AU onshore.] - [Strategy and Advisory] (https://revium.com.au/services/strategy-and-advisory/) [Practical AI and technology strategy that holds up in delivery. Roadmaps, options analysis, governance and scoping from ISO 27001-certified practitioners. AU onshore.] - [Our OpenAI Powered AI Chatbot] (https://revium.com.au/services/ai-solutions/our-openai-powered-ai-chatbot/) [Discover Revium's AI chatbot, powered by OpenAI. With features like granular data management and contextual memory, it represents the next evolution in digital AI interactions.] - [Let's Talk About Microservices] (https://revium.com.au/blog/let-s-talk-about-microservices/) [We discuss why it makes sense to utilise microservices and how they offer a more powerful alternative to liberate the CMS and let it do what it does best; content management.] ## About About us - [About] (https://revium.com.au/about-revium/) [Full service digital consulting agency, specialists in resolving complex business problems utilising CX, data, development & online marketing.] - [Byte Club Newsletter ] (https://revium.com.au/about-revium/byte-club-newsletter/) [Join Byte Club] - [Commitment to Carbon Neutrality] (https://revium.com.au/about-revium/commitment-to-being-carbon-neutral/) [Revium understands businesses impact our planet, so we’re doing our bit to help minimise our carbon footprint.] - [Accreditation and Memberships] (https://revium.com.au/about-revium/accreditation-and-memberships/) [Revium maintains company & individual memberships & accreditation with key industry bodies to ensure that we maintain peak industry skills & expertise.] - [Careers] (https://revium.com.au/about-revium/careers/) [Our people are our most important asset & we're always on the lookout for new talent. Find our current openings or register your interest.] - [Let's Talk About Microservices] (https://revium.com.au/blog/let-s-talk-about-microservices/) [We discuss why it makes sense to utilise microservices and how they offer a more powerful alternative to liberate the CMS and let it do what it does best; content management.] - [Everything You Need to Know About Google's Core Web Vitals Update] (https://revium.com.au/blog/everything-you-need-to-know-about-google-s-core-web-vitals-update/) [Google's Core Web Vitals update will impact the key determinants of page rankings from August 2021. This means your Page Load Speed, Interactivity and Visual Stability will all affect your organic visibility. We dive into each of these and consider what you can do to prepare. ] ## Technologies Technologies we work with - [TechnologyOne Customer Data Platform (CDP) ] (https://revium.com.au/case-studies/technologyone-customer-data-platform-cdp/) [TechnologyOne, Australia's premier enterprise Software as a Service (SaaS) company, faced the challenge of customer data across various platforms and systems. Revium was tasked with implementing the Segment Customer Data Platform (CDP) to enhance the unification and utilisation of customer data, streamlining TechnologyOne's marketing efforts.] - [TechnologyOne: Enhancing Digital Marketing ] (https://revium.com.au/case-studies/technologyone-enhancing-digital-marketing/) [TechnologyOne stands as Australia's premier enterprise Software as a Service (SaaS) company. TechnologyOne sought to amplify its marketing efforts to not only increase its social media presence and website traffic but also to improve brand awareness and generate Marketing Qualified Leads (MQLs) across its diverse industry verticals.] - [SKS Technologies: Streamlining HR Processes] (https://revium.com.au/case-studies/sks-technologies-streamlining-hr-processes/) [SKS Technologies partnered with Revium to automate their HR recruitment process. Revium developed a modern letter of offer solution to improve SKS Technologies' overall efficiency, minimise human error and provide an enhanced user experience for both internal staff and external candidates. ] - [Beyond SaaS: How AI-Native Business Apps Will Reshape Enterprise Technology ] (https://revium.com.au/blog/beyond-saas-how-ai-native-business-apps-will-reshape-enterprise-technology/) [As AI-native business applications redefine enterprise software with their core focus on artificial intelligence, businesses must rethink their strategies to leverage these adaptive technologies and maintain a competitive edge.] - [Technologies] (https://revium.com.au/technologies/) [Our accredited technology partnerships with Microsoft, Adobe, Sitecore, Kentico, Google, iMIS & others ensure Revium always provides best-practice solutions with the best Digital Technologies and Martech. ] - [Kentico Development Services] (https://revium.com.au/technologies/kentico-development-services/) [Kentico Development Services] - [CrewAI] (https://revium.com.au/technologies/crewai/) [ CrewAI is a global frontrunner in AI technology, focusing on multi-agent systems that help businesses enhance efficiency, scalability, and adaptability. ] - [Liferay Partner] (https://revium.com.au/technologies/liferay-partner/) [Revium is a Certified Liferay Partner, a powerful Digital Experience Platform (DXP) that creates tailored digital solutions across multiple channels. ] - [Contentful Partner] (https://revium.com.au/technologies/contentful-partner/) [Revium is a Contentful partner, a Headless CMS with powerful AI capabilities and an intuitive interface, creating best in class digital experiences at scale. ] - [Power Deal Manager] (https://revium.com.au/technologies/power-deal-manager/) [Enabling energy retailers and brokers to manage the full sales cycle to Commercial and Industrial customers.] - [Customer.io Partner] (https://revium.com.au/technologies/customer-io-partner/) [Revium is a Customer.io partner, helping enterprises transform customer intent into conversions by using automated emails, in-app messaging, SMS & more.] - [Recombee Partner] (https://revium.com.au/technologies/recombee-partner/) [Revium is a Certified Recombee Partner, a sophisticated AI platform providing real-time product, content and search recommendations that constantly self-optimises.] - [Kontent AI Partner] (https://revium.com.au/technologies/kontent-ai-partner/) [Revium are certified experts in the design and delivery of Kontent AI based solutions, helping you get the most out of one of the world's leading headless CMS platforms.] - [Storyblok Partner] (https://revium.com.au/technologies/storyblok-partner/) [Revium: Certified Storyblok Partner. Expert developers in headless CMS solutions. Take full advantage of this award-winning CMS today! ] - [Vapi Partner] (https://revium.com.au/technologies/vapi-partner/) [Deploy AI-driven voice experiences that feel human and scale effortlessly.] - [Workato Partner] (https://revium.com.au/technologies/workato-partner/) [Revium have partnered with Workato, the leading workflow automation and integration platform. Learn more about the Revium x Workato Partnership and services offered here.] - [Acoustic Marketing Cloud ] (https://revium.com.au/technologies/acoustic-marketing-cloud/) [Acoustic provides industry leading enterprise-level marketing and content management technology. Revium is an experienced, certified Acoustic partner. ] - [Segment Customer Data Platform] (https://revium.com.au/technologies/segment-cdp/) [Revium is an approved Segment CDP Partner, specialising in helping organisations leverage the power of unified data & single customer views. ] - [Google Certified Partner] (https://revium.com.au/technologies/google/) [Revium is a Google certified partner, which guarantees our team has the expertise needed across a range of Google products.] - [Authorised iMIS Consultant] (https://revium.com.au/technologies/imis/) [Authorised iMIS Consultant solving iMIS integration challenges that deliver better member experiences through secure, reliable data integrations.] - [Cognigy AI] (https://revium.com.au/technologies/cognigy/) [Revium is a certified Cognigy AI partner allowing us to provide exceptional, integrated and automated customer experiences at scale.] - [Adobe Digital Experiences] (https://revium.com.au/technologies/adobe-solutions/) [Adobe has an array of technologies for marketers and technologists to improve customer experience and business efficiencies. Revium can show you how. ] - [Sitecore] (https://revium.com.au/technologies/sitecore/) [Sitecore Development Partner with vast CMS experience. Discover the benefits that working with Revium on your next Sitecore website can provide.] - [Kentico CMS Development: Xperience DXP] (https://revium.com.au/technologies/kentico/) [Kentico development services from a leading Australian Gold Partner. Speak to a Kentico Solution Partner today about your next website build.] - [LAMP Stack Services] (https://revium.com.au/technologies/lamp-services/) [LAMP website & technology experts since 1995. Speak to us about the range of business benefits working with LAMP can provide.] - [Microsoft] (https://revium.com.au/technologies/microsoft/) [Expert ASP.NET development agency incorporating software engineering, design & hosting across a range of Microsoft products.] - [Decoding Forrester's 2025 Predictions Across Marketing, Customer Experience, and Technology ] (https://revium.com.au/blog/decoding-forresters-2025-predictions-marketing-customer-experience-technology/) [Forrester has released their yearly predictions for 2025, giving an interesting look into potential shifts across marketing strategies and AI. Here's a summarised view of the key insights. ] ## Blogs Revium blogs - [Blog] (https://revium.com.au/blog/) [Check out our ruminations on the latest digital trends.] - [AI's consumer bubble is masking a much stronger business case] (https://revium.com.au/blog/ais-consumer-bubble-is-masking-a-much-stronger-business-case/) [The AI bubble may be real, but Australia should focus on where the business case is already starting to stack up.] - [Do You Have a Process Problem or a Tech Problem?] (https://revium.com.au/blog/do-you-have-a-process-problem-or-a-tech-problem/) [When something isn't working, the instinct is often to find a new tool to fix it. But buying technology before you understand the real problem can make things worse. Here's how to figure out what you actually need.] - [AI is a cultural question. We're treating it like a software update.] (https://revium.com.au/blog/ai-is-a-cultural-question-were-treating-it-like-a-software-update/) [AI Summit 2026 surfaced a confronting truth: AI isn't just a technical challenge. Here's what organisations should actually do about the cultural side of AI.] - [Stop reassuring yourself with history: Why the AI disruption pattern is different] (https://revium.com.au/blog/stop-reassuring-yourself-with-history-why-the-ai-disruption-pattern-is-different/) [For over 250 years, labour markets have recovered from every technological disruption through four key mechanisms: time, cognitive higher ground, capital diffusion, and state action. AI is different. It moves too fast for institutions to adapt, climbs the cognitive stack itself rather than leaving humans a higher rung to escape to, concentrates wealth rather than democratising it, and faces a political system too compromised to intervene. ] - [SEO is dead (again). Here’s how Australian brands actually get chosen in AI search] (https://revium.com.au/blog/generative-engine-optimisation-guide/) [As AI Overviews and conversational search summarise and recommend answers, brands now need more than rankings; they need to be easy to understand, easy to verify, and low-risk to recommend. This article breaks down what GEO is (and isn’t), how AI systems decide who to cite, and what to prioritise so visibility connects to real commercial outcomes.] - [How to Utilise AI When Learning a New Programming Language] (https://revium.com.au/blog/how-to-utilise-ai-when-learning-a-new-programming-language/) [Use AI to learn a new programming language or framework faster without becoming dependent. Learn where AI helps most (concepts, codebases, feedback loops) and a simple workflow to keep your learning on track.] - [Consultancies face ‘rug pull’ as clients demand AI savings] (https://revium.com.au/blog/clients-seek-ai-savings-in-consulting-rug-pull/) [Savvy corporate clients are hard-coding discounts into service agreements as technology decouples traditional hourly billing models for advisory work.] - [The Role of Cybersecurity in Modern Software Development] (https://revium.com.au/blog/the-role-of-cybersecurity-in-modern-software-development/) [Cybersecurity is no longer an optional add-on. In modern software development, security needs to be built in from the start, through secure coding, dependency management, and continuous testing.] - [How To Onboard Well: From Day One to Week Two (And Beyond)] (https://revium.com.au/blog/how-to-onboard-well-from-day-one-to-week-two-and-beyond/) [Onboarding might look simple on paper, but it is one of the most important systems in any business because it shapes how people feel, belong, and perform in those first critical weeks. Take a look at how Revium runs a system that works.] - [Mental Health in Tech: Navigating Pressure in a Time of Rapid Change] (https://revium.com.au/blog/mental-health-tech-navigating-pressure-time-of-rapid-change/) [With the constant change and speed of innovation in tech, it's hard to not get overwhelmed. Here are a few tools you can use to manage the pressure and stay healthy.] - [Revium Wrapped 2025] (https://revium.com.au/blog/revium-wrapped-2025/) [Take a look back at what we've achieved in 2025] - [Meet ‘Carla’, the new AI tool for women entrepreneurs, inspired by Carla Zampatti] (https://revium.com.au/blog/meet-carla-the-new-ai-tool-for-women-entrepreneurs-inspired-by-carla-zampatti/) [Revium is proud to have worked together with Enterpising ME to develop this unique chatbot. ] - [Key Insights from SXSW Sydney 2025: AI, Humanity, and What's Next] (https://revium.com.au/blog/key-insights-from-sxsw-sydney-2025-ai-humanity-and-whats-next/) [7 key takeaways from SXSW Sydney 2025.] - [From Clutter to Clarity: How we used AI to refine our internal policies & processes] (https://revium.com.au/blog/clutter-to-clarity-how-we-used-ai-to-refine-our-internal-policies-processes/) [Hear from our Operations Manager on how she used AI to simplify our internal processes.] - [ Vibe Coding: The AI Trend That Has Everyone Thinking They're a Developer] (https://revium.com.au/blog/vibe-coding-ai-trend-everyone-thinking-theyre-a-developer/) [Vibe coding promises AI-generated websites in seconds, but is it too good to be true? Discover why this trending approach might cost more than hiring developers.] - [GPT-5: What you need to know] (https://revium.com.au/blog/gpt-5-what-you-need-to-know/) [A look at the key items to know from the release of OpenAI's GPT-5.] - [Carbon Neutral Statement Fy25] (https://revium.com.au/blog/carbon-neutral-statement-fy25/) [Revium continues to uphold our commitment to carbon neutrality. Each year, we calculate our unavoidable emissions and offset them by contributing to global environmental projects.] - [Expert Encounters: A Conversation with Jacqui Solly] (https://revium.com.au/blog/expert-encounters-conversation-jacqui-solly/) [A conversation with Jacqui Solly, Loyalty Manager at Lifeblood, about her career, how she approaches loyalty, and predictions for the future. ] - [Press Release: Australian consultancy proves GenerativeAI success doesn’t need eyewatering licence fees or monthslong strategy projects ] (https://revium.com.au/blog/generativeai-success-doesnt-need-eyewatering-fees-monthslong-projects/) [Revium has launched the AI Adoption Framework, allowing organisations to deploy AI agents in as little as four weeks.] - [Revium's Charity Support During FY25] (https://revium.com.au/blog/revium-charity-support-fy25/) [As part of Revium's ongoing commitment to giving back to the community, we're excited to share our charitable initiatives in FY25. From supporting mental health awareness to environmental conservation, our team has embraced various opportunities to make a positive impact while fostering a culture of social responsibility.] - [Revium's Charity Support During FY26] (https://revium.com.au/blog/revium-charity-support-fy26/) [As part of Revium's ongoing commitment to giving back to the community, we're excited to share our charitable initiatives in FY26. From supporting mental health awareness to environmental conservation, our team has embraced various opportunities to make a positive impact while fostering a culture of social responsibility.] - [The Human Factor in Cybersecurity] (https://revium.com.au/blog/the-human-factor-in-cybersecurity/) [29% of data breaches are caused by human error. How can organisations work to prevent this and create a culture of security?] - [Beyond SaaS: How AI-Native Business Apps Will Reshape Enterprise Technology ] (https://revium.com.au/blog/beyond-saas-how-ai-native-business-apps-will-reshape-enterprise-technology/) [As AI-native business applications redefine enterprise software with their core focus on artificial intelligence, businesses must rethink their strategies to leverage these adaptive technologies and maintain a competitive edge.] - [Beyond the Hype: Practical Ways AI Is (and Isn’t) Changing Software Delivery ] (https://revium.com.au/blog/beyond-the-hype-practical-ways-ai-is-and-isnt-changing-software-delivery/) [Explore how AI coding assistants are transforming software delivery by taking on repetitive tasks, necessitating a shift in how we train and integrate junior developers into the field amid evolving workflows.] - [Chasing AI Roundup - Q1 2025] (https://revium.com.au/blog/chasing-ai-roundup-q1-2025/) [In this quarters AI news wrap we discuss DeepSeek’s challenge to OpenAI with low-cost training claims, how big players like Telstra and CBA doubling down on AI, as well as looking at Apple’s AI stumbles. From security risks to emerging tools like OpenAI’s Operator, this quarter’s AI highlights reveal big shifts, big bets, and big questions. ] - [Chasing AI Roundup - Q4 2024] (https://revium.com.au/blog/chasing-ai-roundup-q4-2024/) [In this quarter's AI news, we discuss the headlines from Google's NotebookLM, Headspace's emotional support chatbot, AI lawyers, and government regulation.] - [Chasing AI Roundup - Q3 2024] (https://revium.com.au/blog/chasing-ai-roundup-q3-2024/) [In this quarters AI news we discuss the significant developments in design and video, Figma's AI tool being pulled for copyright concerns, democratising AI technology, and AI ethics.] - [Chasing AI Roundup - Q2 2024] (https://revium.com.au/blog/chasing-ai-roundup-q2-2024/) [In this quarters AI wrap-up we discuss how AI is detecting cancer, Microsoft and OpenAI's planned $100B AI project, customer service, and ethics around deepfakes.] - [Things in Digital You Need to Know in September] (https://revium.com.au/blog/things-in-digital-you-need-to-know-in-september/) [In September’s digital and AI news: Google’s Core Update that targets low-quality SEO, Australia’s “Fair and Reasonable” privacy test proposal, and Meta’s Llama AI model gaining corporate traction. Digital ad spending rises by 10% year-over-year, while Google considers reducing payments to Australian news outlets. ] - [Things in Digital You Need to Know in November] (https://revium.com.au/blog/things-in-digital-you-need-to-know-in-november/) [In November’s digital and AI news: Forrester’s 2025 forecast highlights AI advances and loyalty challenges in APAC. Holiday marketing kicks off early, with AI-driven personalisation the key to success. ChatGPT now includes search, CDPs drive smarter CX, and Claude AI enhances PDF analysis. Plus, open-source implications gain CIO attention amidst ongoing legal debates.] - [Generative Engine Optimisation (GEO): A New Channel for Brands to Reach Audiences] (https://revium.com.au/blog/generative-engine-optimisation-geo-a-new-channel-for-brands-to-reach-audiences/) [The digital landscape is always evolving, and in recent times with the rise of generative AI we are confronted with yet another wave of new challenges and opportunities for businesses to navigate. One of them is Generative Engine Optimisation (GEO) - a strategy for enhancing visibility of content in AI-generated outputs and search results.] - [Replatforming in the AI Era: A Guide to Future-Proofing Your Website] (https://revium.com.au/blog/replatforming-in-the-ai-era-a-guide-to-future-proofing-your-website/) [When considering replatforming in today's digital landscape, it is crucial to ensure your website can seamlessly integrate with AI tools. This will not only future-proof your website, but will provide an enhanced experience for your users with more powerful personalisation and automation. ] - [Using AI to Summarise Articles & Videos] (https://revium.com.au/blog/using-ai-to-summarise-articles-videos/) [Using a simple Chrome plugin, a ChatGPT subscription and some clever prompting you can get summaries of web pages and YouTube videos at the click of a button.] - [Building an AI-Powered Website Search Solution – Part One] (https://revium.com.au/blog/building-an-ai-powered-website-search-solution-part-one/) [In part one of this two-part series, we walk through why we created an AI powered website search tool and how it works.] - [Building an AI-Powered Website Search Solution – Part Two] (https://revium.com.au/blog/building-an-ai-powered-website-search-solution-part-two/) [In the second of this two-part series, we share insights on some of the technical approaches we used to build the AI search tool.] - [Riding for a Brighter Future: Revium's Journey with Sisters of the Saddle] (https://revium.com.au/blog/reviums-journey-with-sisters-of-the-saddle/) [The Sisters of the Saddle (SOTS) is one such story, a tale of strength, resilience, and passion that has captured the hearts of many, including our team here at Revium.] - [AFR: Understanding unsexy law reform could turn you into a business superstar] (https://revium.com.au/blog/afr-understanding-unsexy-law-reform-could-turn-you-into-a-business-superstar/) [Discover how new privacy laws are going to cause a shake up for all Australian businesses over the next two years and how you can prepare for the changes.] - [Mi3: Revium Announces Partnership With Leading Agentic AI Platform CrewAI] (https://revium.com.au/blog/mi3-revium-announces-partnership-with-leading-agentic-ai-platform-crewai/) [Revium is proud to announce its partnership with CrewAI, a global pioneer in multi-agent AI technology. Revium is among the first certified CrewAI partners in Australia, further solidifying their growing credentials in the delivery of commercial AI-powered solutions to businesses across a variety of sectors.] - [ADNEWS: Revium Appointed as GWM's Digital Agency of Record] (https://revium.com.au/blog/adnews-revium-appointed-as-gwm-s-digital-agency-of-record/) [Revium, a leading digital and AI consultancy, has been appointed as the Digital Agency of Record for Great Wall Motors Australia and New Zealand (GWM ANZ). This appointment follows a competitive pitch process, during which Revium demonstrated its strategic vision, innovative solutions, and proven track record in driving digital transformation. ] - [MEDIAWEEK: How AI is going to reshape the creative industry] (https://revium.com.au/blog/mediaweek-how-ai-is-going-to-reshape-the-creative-industry/) [In this article published in Mediaweek, Revium Head of Experience Design Alex Kondys makes the case for how AI is going to completely reshape the creative industry, and why your business should start leveraging this incredibly valuable technology.] - [MUMBRELLA: Revium Increases Staff Equity Stake to 13%] (https://revium.com.au/blog/mumbrella-revium-increases-staff-equity-stake-to-13/) [Full-service digital agency Revium has welcomed two additional employees as equity holders in the business as part of a unique benefits offering. Believed to be a first in the Australian digital marketing and transformation space, the employee benefits trust (EBT) allows staff to take acquire shares in the business.] - [How Failing at OKRs Made us a Better Business] (https://revium.com.au/blog/how-failing-at-okrs-made-us-a-better-business/) [Take an inside look into how we have employed the OKR framework to help shape our own growth - albeit without realising how well it was working.] - [Revium Achieves ISO 27001 Certification] (https://revium.com.au/blog/revium-achieves-iso-27001-certification/) [We have achieved the prestigious ISO 27001 certification, demonstrating Revium's commitment to providing the highest level of information security and data protection for our clients.] - [Our First Take on OpenAI's ChatGTP] (https://revium.com.au/blog/our-first-take-on-openai-chatgpt/) [There has been a lot of buzz about OpenAI’s recently released AI model ChatGPT and so to get a quick take on it we asked Chris Newton, our Head of Front End Development, to write a quick article about it.] - [How we are using AI to power content recommendations] (https://revium.com.au/blog/how-we-are-using-ai-to-power-content-recommendations/) [In this article we walk you through how we are using the AI recommendation engine Recombee embedded in our headless CMS StoryBlok to drive content recommendations throughout our own website.] - [Revium is proud to announce that 10% of the company is now owned by our staff ] (https://revium.com.au/blog/revium-is-proud-to-announce-that-10-of-the-company-is-now-owned-by-our-staff/) [We are welcoming three additional team members to the Employee Benefits Trust program in 2022. ] - [CDP’s: The Brains Behind Businesses in the Digital Age ] (https://revium.com.au/blog/cdp-s-the-brains-behind-businesses-in-the-digital-age/) [Customer Data Platforms (CDPs) are becoming an integral part of many companies' data ecosystems. In this blog, we break down what a CDP actually is and how they work. ] - [Fortune Will Favour the Brave in a New Wave of Digital Transformation] (https://revium.com.au/blog/fortune-will-favour-the-brave-in-a-new-wave-of-digital-transformation/) ["Digital transformation" means more than just adding a lick of paint. For many businesses, it's difficult to know where to start. One thing's for certain, do nothing and you will get left behind, writes Adam Barty, managing director, Revium.] - [Revium partners with Workato] (https://revium.com.au/blog/revium-partners-with-workato/) [Revium is excited to announce it is a certified partner with leading IPaas Platform Workato. The partnership will add further capability to Revium's existing integration and RPA service offerings.] - [Government’s Cyber Policy is Overhyped and Underfunded] (https://revium.com.au/blog/government-s-cyber-policy-is-overhyped-and-underfunded/) [Don’t believe the hype: while the $1 billion tax break for digital spending announced by Josh Frydenberg in the Federal Budget was pumped up as a way to help firms improve their cyber security readiness, it falls scarily short of the mark. ] - [GA4 Has Landed – It’s Time to Make the Switch] (https://revium.com.au/blog/ga4-has-landed-its-time-to-make-the-switch/) [We look at the issues with UA that GA4 resolves, what your business is missing out on if you’re waiting until next year to make the switch and what your team needs to do from here.] - [Chasing AI 16 Jan] (https://revium.com.au/blog/chasing-ai-digest/chasing-ai-16-jan/) [Chasing AI is an email digest that gives Australian business leaders a curated list of the AI news they need to know every week. ] - [A Simple Guide To Getting Started With Your Kentico Xperience Personalisation] (https://revium.com.au/blog/simple-guide-to-kentico-xperience-personalisation/) [A big step in increasing website visitor engagement is to provide a personalised experience. I don’t mean that the home page should address the visitor by their first name, ask how the family is doing, then proceed to discuss the philosophical topic from the previous session.That would be unnerving] - [How to do SEO with Kentico CMS] (https://revium.com.au/blog/how-to-do-seo-with-kentico-cms/) [Learn how Kentico can be used to help your SEO team perform optimisation tasks quickly, so they can spend less time making content changes and more time building organic traffic.] - [5 Tips to Create the Foundations For A Customer-Centric Organisation] (https://revium.com.au/blog/5-tips-to-create-the-foundations-for-a-customer-centric-organisation/) [Most organisations claim that they are customer centric. While this is a great mindset to have, the reality is most organisations don't have the fundamentals in place to enable them to act in a truly customer-centric way.] - [The Difference Between UX, CX & SD] (https://revium.com.au/blog/the-difference-between-ux-cx-sd/) [Within the field of Human Centred Design there are an ever-increasing number of disciplines. What is User Experience (UX), Customer Experience (CX) and Service Design (SD) and how do they improve organisational performance?] - [Keyword Research for eCommerce SEO] (https://revium.com.au/blog/keyword-research-for-ecommerce-seo/) [Keyword research for eCommerce SEO needs to consider the consumer intent at each stage of the marketing funnel. Find out about the kinds of keywords to consider when launching an eCommerce store.] - [A New Approach to the CMS-Driven Website Development Model] (https://revium.com.au/blog/a-new-approach-to-the-cms-driven-website-development-model/) [Once a traditionalist and firm believer in a back-end emphasised approach to web development, Lead CMS Developer Jake Kula explains how Revium has now embraced the latest and greatest of the front-end stack without sacrificing the powerful feature-set of an enterprise CMS.] - [Scaling Content Creation] (https://revium.com.au/blog/scaling-content-creation/) [Scaling content development to meet growing demand can be a logistical nightmare, especially in complex organisations. Learn how to develop a killer content development process.] - [What is CRO?] (https://revium.com.au/blog/what-is-cro/) [As costs of advertising increases and customer expectations continue to grow, it’s becoming increasingly important to manage and optimise your owned assets to ensure your marketing investment is driving the best experience for your customers and your bottom line. ] - [Let's Talk About Microservices] (https://revium.com.au/blog/let-s-talk-about-microservices/) [We discuss why it makes sense to utilise microservices and how they offer a more powerful alternative to liberate the CMS and let it do what it does best; content management.] - [What is Segment CDP?] (https://revium.com.au/blog/what-is-segment-cdp/) [Segment is a customer data platform (CDP) service that looks after data governance, data integration and audience management all in one place. How can organisations benefit from this tool and what problems can it solve?] - [The Benefits of Custom Data Analysis] (https://revium.com.au/blog/the-benefits-of-custom-data-analysis/) [Custom Data Analysis is the process of reviewing and analysing a specific data set to better understand what these numbers mean and uncover insights. We discuss why this is important and how Custom Data Analysis can benefit an organisation to help it solve its challenges.] - [Practical Guide to SEM Ad Copy Testing] (https://revium.com.au/blog/practical-guide-to-sem-ad-copy-testing/) [As the cost to advertise continues to grow (thanks Google), the question of “how do we get more sales/leads/phone calls for less” becomes more and more prominent. We detail SEM performance improvements we have seen by focussing on ad copy best practice and continual testing in this practical guide. ] - [Time Efficient Link Building Techniques (Survey Results)] (https://revium.com.au/blog/time-efficient-link-building-techniques-survey-results/) [How can SEOs make the best use of their link building efforts in order to give their clients, and the companies they work for, the most number of links per hour worked? I spoke with SEO experts to find out the most time efficient link building techniques.] - [SEO During Website Development] (https://revium.com.au/blog/seo-during-website-development/) [SEO is often seen a a bolt on to a website development build when in reality, future SEO success relies on planning before the first piece of code is even written.] - [Revium Earns Data Handling Trust Mark] (https://revium.com.au/blog/revium-earns-data-handling-trust-mark/) [With more than 20% of our CX, Data and Digital consultants now certified, Revium has earned the ADMA Trust Mark. This data security and handling accreditation gives our clients confidence and verifies Revium’s ability to handle sensitive data in line with legal and ethical obligations.] - [The Amazing Charities Revium has Supported During FY23 ] (https://revium.com.au/blog/the-amazing-charities-revium-has-supported-during-fy23/) [For the 2022/23 financial year, we supported a range of charities that provide immense support to people, animals and the planet.] - [Incredible Charities we have Supported During the Year] (https://revium.com.au/blog/incredible-charities-we-have-supported-during-the-year/) [We are grateful to be in a position that allows us to donate a portion of our profits to charity each year. For the 2018/19 financial year, we donated a portion of our profits to Victorian and nation-wide charities. ] - [Revium’s Charity Support & Volunteer Work During FY24 ] (https://revium.com.au/blog/revium-charity-support-volunteer-work-during-fy24/) [As we wrap up the 2023/24 financial year, we would like to take a moment to highlight some of the incredible work done by the charities Revium has supported this year. ] - [SEO Simplified: The Two Things That Matter Most] (https://revium.com.au/blog/seo-simplified-the-two-things-that-matter-most/) [The SEO space can be full of mis-information about the 'secret sauce' that makes Google tick. Our SEO team break down SEO into it's most basic, time tested strategies for improving leads through organic traffic increases.] - [BERT, Content & SEO] (https://revium.com.au/blog/bert-content-seo/) [BERT was slated as one of the biggest changes to Google's algorithms in years. What is BERT and how can organisations create content to perform well in Google in a post-BERT world?] - [The Power of Chatbots] (https://revium.com.au/blog/the-power-of-chatbots/) [A while ago lots of people were saying chatbots were going to revolutionise the online world, but most of them turned out to be irritating and not all that useful. It seemed like the fabled chatbot era was over before it began. Since those ‘dark’ times, a lot has changed and the technology has finally started to catch up with the hype.] - [Part 2 - Why Web Accessibility is So Important Right Now] (https://revium.com.au/blog/part-2-why-web-accessibility-is-so-important-right-now/) [In part 2 of our web accessibility series, Chris Burke discusses why now is the time to address the accessibility of your website and digital content, and how we can all take a strategic approach to getting started.] - [Part 1 – An Introduction to Web Accessibility] (https://revium.com.au/blog/part-1-an-introduction-to-web-accessibility/) [For businesses and organisations of all sizes, making sure your website is accessible to everyone is essential. In part 1 of our web accessibility series, Chris Burke unpacks the basics of web accessibility - exploring who will benefit and who is responsible. ] - [A Simple Guide To Getting Started with Your Kentico Xperience Audience Segmentation] (https://revium.com.au/blog/a-simple-guide-to-getting-started-with-your-kentico-xperience-audience-segmentation/) [Part one of a three part article series focused on empowering you to take the leap into Kentico Xperience (formerly Kentico EMS) and start creating online marketing campaigns. In part one, we focus on yielding a meaningful database of website vistors by utilising Kentico's segmentation tools.] - [Elements of a Successful Digital Transformation] (https://revium.com.au/blog/elements-of-a-successful-digital-transformation/) [Successful digital transformations can deliver profound, organisation wide improvements to efficiency, staff and customer experience, and overarching business performance. Of course they do represent a significant undertaking, and in this article we have shared some of our top tips on how an organisation should approach their own digital transformation program.] - [A Simple Guide To Getting Started With Your Kentico Xperience Email Campaign] (https://revium.com.au/blog/a-simple-guide-to-getting-started-with-your-kentico-xperience-email-campaign/) [Part three of a three part article series focused on empowering you to take the leap into Kentico Xperience and start creating online marketing campaigns. In part three, we target our contact group with a good old fashioned email newsletter.] - [Giving Back to our Community Throughout 2020] (https://revium.com.au/blog/giving-back-to-our-community-throughout-2020/) [With the COVID-19 pandemic impacting individuals and communities across Australia in 2019/20, we are proud to offer our support through our yearly charity donations.] - [Why Marketing & CX Design are Equally Important to Brand Differentiation] (https://revium.com.au/blog/why-marketing-cx-design-are-equally-important-to-brand-differentiation/) [Brand, Marketing, and Customer Experience (CX) are each fundamental to building a relationship with a customer. We discuss why, in the current market, the significance of a customer’s personal experience and the relationship they have with a brand has become a key differentiator which should not be underestimated. ] - [Conversational AI in 2020: With Cognigy CEO Phil Heltewig] (https://revium.com.au/blog/conversational-ai-in-2020-with-cognigy-ceo-phil-heltewig/) [Consumer demand for instant, 24/7 support is at an all-time high. Cognigy CEO Phil Heltewig takes us through the recent developments in the Conversational AI space and the ways omni-channel chatbots have helped companies stay connected with customers during the pandemic.] - [CMS Architecture Options: With Kentico Regional Head Wayne Jasek] (https://revium.com.au/blog/cms-architecture-options-with-kentico-regional-head-wayne-jasek/) [Revium sat down with Kentico APAC Sales Director Wayne Jasek to discuss Content-as-a-Service, and why more organisations are turning to headless Content Management Systems like Kentico Kontent over traditional CMS platforms. ] - [Why SEO is Important to Your Digital Marketing Success] (https://revium.com.au/blog/why-seo-is-important-to-your-digital-marketing-success/) [Performing well in search engines with SEO is ‘table stakes’ for businesses that rely on digital marketing to generate leads. Read about how SEO is still a viable part of your digital marketing funnel.] - [Revium Secures Cyber Security Partnership with ACSC] (https://revium.com.au/blog/revium-secures-cyber-security-partnership-with-acsc/) [Revium has become a partner with the Australian Cyber Security Centre (ACSC) who lead the Australian Government’s efforts to improve cyber security and provide advice and information about how to protect against the increasing threats posed by cybercrime. Read more about how this partnership helps to extend Revium's credentials in cyber security.] - [Google Data Studio Introduces Google Maps Feature] (https://revium.com.au/blog/google-data-studio-introduces-google-maps-feature/) [Google Data Studio (GDS) has added a game changing new feature to real-time dashboards. Google Maps is now available as a chart type, enabling a user-friendly, familiar way to visualise location data. Read about the opportunities this update can provide for businesses and digital marketers.] - [First-Party Data is King] (https://revium.com.au/blog/first-party-data-is-king/) [In response to a growing consumer demand for better privacy, Apple and Google are making changes to how users data can be tracked and used. Apple's latest iOS 14 update now requires users to opt-in for their data to be used, while Google plans to phase out third party cookies. We take a look at what this means for digital marketing moving forward, how it will impact your business and how to prepare.] - [The Future of Digital in Australia] (https://revium.com.au/blog/the-future-of-digital-in-australia/) [The Federal Government's 2021-2022 budget announcement has a significant focus on growing Australia's digital economy. With funding dedicated to enabling busniesses to capitalise on the opportunities digital technolgies are creating, we have identified some key takeaways we recommend our clients consider. ] - [Everything You Need to Know About Google's Core Web Vitals Update] (https://revium.com.au/blog/everything-you-need-to-know-about-google-s-core-web-vitals-update/) [Google's Core Web Vitals update will impact the key determinants of page rankings from August 2021. This means your Page Load Speed, Interactivity and Visual Stability will all affect your organic visibility. We dive into each of these and consider what you can do to prepare. ] - [Kentico Xperience with an MVP - Jake Kula] (https://revium.com.au/blog/kentico-xperience-with-an-mvp-jake-kula/) [We sat down with our very own Jake Kula, DXP Lead at Revium, to discuss the recent announcement from Kentico that he had been appointed as one of only two Kentico Xperience MVPs in Australia. Jake highlights the requirements to be awarded such status, and what he sees in store for Kentico in the coming years.] - [Digital Marketing in 2021 & Beyond: With Acoustic CEO Dennis Self] (https://revium.com.au/blog/digital-marketing-in-2021-beyond-with-acoustic-ceo-dennis-self/) [Dennis Self, CEO of enterprise marketing cloud Acoustic, sat down with us to discuss marketing technology inovations, the impacts of Covid-19 and how Acoustic is responding. ] - [The Future of Personalisation in Marketing] (https://revium.com.au/blog/the-future-of-personalisation-in-marketing/) [Customers like to shop with brands who know them and remember them, and have come to expect more than one-size-fits-all messaging. We take a look at personalisation in marketing, emerging trends, and how Kentico Xperience provides all the right tools under one roof. ] - [Supporting our Communities During an Unprecedented Year] (https://revium.com.au/blog/supporting-our-communities-during-an-unprecedented-year/) [Giving back to the community has never been more important to us here at Revium. Particuarly with the impacts of the Covid-19 pandemic, we are proud to be able to donate a portion of our profits to charity each year.] - [The Importance of Conversational AI] (https://revium.com.au/blog/the-importance-of-conversational-ai/) [Conversational AI is allowing brands to create more personalised customer experiences, supporting the sales cycle and increasing revenue to rapidly become one of the most popular customer service technologies. Read more how to get started with conversational AI. ] - [AI in Practice: How We Strengthen Security Awareness at Revium] (https://revium.com.au/blog/ai-in-practice-how-we-strengthen-security-awareness-at-revium/) [Discover how Revium uses AI-powered quizzes and ongoing training to strengthen security awareness and reduce human error risk.] - [Carbon Neutral Statement FY2021] (https://revium.com.au/blog/carbon-neutral-statement-fy2021/) [At Revium, we're proud to be carbon neutral! We've committed to reducing our carbon footprint through everyday activities, as well as purchasing carbon offsets for unavoidable carbon use. ] - [Carbon Neutral Statement FY2024] (https://revium.com.au/blog/carbon-neutral-statement-fy2024/) [Revium continues to uphold our commitment to carbon neutrality. Each year, we calculate our unavoidable emissions and offset them by contributing to global environmental projects. ] - [Carbon Neutral Statement FY2023] (https://revium.com.au/blog/carbon-neutral-statement-fy2023/) [Revium continues to be a carbon neutral business. We use various internal strategies to reduce our carbon footprint. Additionally each year, we calculate our unavoidable emissions and offset them by contributing to environmental projects across the globe. ] - [Carbon Neutral Statement FY2022] (https://revium.com.au/blog/carbon-neutral-statement-fy2022/) [Revium has maintained our carbon neutral status for another year. We calculate our unavoidable emissions annually and offset them by contributing to environmental projects across the globe. Revium has also funded the planting of over 1,000 trees.] - [Overcoming Marketing Challenges With a DXP] (https://revium.com.au/blog/overcoming-marketing-challenges-with-a-dxp/) [Providing your audience with a consistent and seamless experience across all channels and all stages of their journey is crucial in effectively engaging your target market. DXP's are enabling marketing to do their best work by providing solutions to familir challenges marketers face. ] - [CX Trends Analysis 2022] (https://revium.com.au/blog/cx-trends-analysis-2022/) [Our CX expert, Stephen Luke, takes us through what's in store in the CX world for 2022. From AI and machine learning to how humans work, Stephen offers his thoughts, ideas and predictions.] - [5 Tips to Prevent Cyber Attacks & Protect Your Business] (https://revium.com.au/blog/5-tips-to-prevent-cyber-attacks-protect-your-business/) [We discuss the ongoing conflict between Russia and Ukraine and the threat of attacks from cyber groups has put Australian businesses on high alert. We highlight 5 tips to protect your business.] - [Why Your Website Architecture Is Critical for Search Engine Indexation & Customer Success] (https://revium.com.au/blog/why-your-website-architecture-is-critical-for-search-engine-indexation-customer-success/) [Your universal, or global, navigation is your store front to both customers and Google. We call this a site’s information architecture, and both your customers and search engines rely on this to discover and prioritise what you are selling. We dive into site navigation, body links and best practises. ] - [Kentico Xperience DXP: Two Types of Return on Investment] (https://revium.com.au/blog/kentico-xperience-dxp-two-types-of-return-on-investment/) [When investing in a DXP, it's important to consider not only the benefits of the features, but also how much it can save by minimising the investment costs associated with adapting to your changing business] - [What is a Headless CMS, and Should You Consider One?] (https://revium.com.au/blog/what-is-a-headless-cms-and-should-you-consider-one/) [Heard all the buzz about 'Headless' but not really sure what it is and why it's everyone's pushing it as the future of digital content publishing? We've got your back. ] - [Welcoming more team members as part owners of Revium] (https://revium.com.au/blog/welcoming-more-team-members-as-part-owners-of-revium/) [We are excited to have 3 new team members joining the EBT at the start of July this year. Employee Benefits Trust (EBT) structures are becoming increasingly common in organisations to attract, retain and reward key talent within the business.] - [Conversational AI Year in Review and 2022 Predictions] (https://revium.com.au/blog/conversational-ai-year-in-review-and-2022-predictions/) [Our technical team unpack the key Conversational AI takeaways from 2021 and what you can expect to see in 2022.] - [How LLMs Are Changing Personalised Recommendation Engines] (https://revium.com.au/blog/how-llms-are-changing-personalised-recommendation-engines/) [Large Language Models (LLMs) are changing the way recommendation systems work across industries; read more to learn how.] - [Revium Wrapped 2024] (https://revium.com.au/blog/revium-wrapped-2024/) [As the year comes to a close, we'd like to take a moment to look back and reflect on what we've achieved in 2024. We couldn't have done it without our amazing partners, clients, and Revium team.] - [Decoding Forrester's 2025 Predictions Across Marketing, Customer Experience, and Technology ] (https://revium.com.au/blog/decoding-forresters-2025-predictions-marketing-customer-experience-technology/) [Forrester has released their yearly predictions for 2025, giving an interesting look into potential shifts across marketing strategies and AI. Here's a summarised view of the key insights. ] - [Navigating Australia's New Cyber Security Act: Insights from Revium] (https://revium.com.au/blog/navigating-australias-new-cyber-security-act/) [The Australian Cyber Security Act aims to make Australia a global cybersecurity leader. While promising, there are still some concerns.] - [Tech and Data: Trends to Watch in 2022] (https://revium.com.au/blog/tech-and-data-trends-to-watch-in-2022/) [We explore some of the key tech and data trends to come out of 2021 and what businesses need to look out for in 2022. From changes in data compliance, to the rise of NFT’s, we’re seeing growth in many aspects of the digital world that brands can’t afford to ignore in 2022.] - [6 Digital Marketing Predictions for 2022] (https://revium.com.au/blog/6-digital-marketing-predictions-for-2022/) [The past 18 months have sped up the adoption of digital marketing technologies by several years. Take a look at the latest advancements and trends we expect brands to follow.] ## Our People Meet our people - [Our People] (https://revium.com.au/our-people/) [Discover the talented individuals powering our success.] - [Nava Maman] (https://revium.com.au/our-people/nava-maman/) [Nava Maman] - [Beatrice Leake] (https://revium.com.au/our-people/beatrice-leake/) [Beatrice Leake] - [William Barrie] (https://revium.com.au/our-people/william-barrie/) [William Barrie] - [Arman Hossain] (https://revium.com.au/our-people/arman-hossain/) [Arman Hossain] - [Chrissa Mahtani] (https://revium.com.au/our-people/chrissa-mahtani/) [Chrissa Mahtani] - [Amy Palmer] (https://revium.com.au/our-people/amy-palmer/) [Amy Palmer] - [Yass Benayad] (https://revium.com.au/our-people/yass-benayad/) [Yass Benayad] - [Andrew Ellett] (https://revium.com.au/our-people/andrew-ellett/) [Andrew Ellett] - [Taffie Shiringo] (https://revium.com.au/our-people/taffie-shiringo/) [Taffie Shiringo] - [Stephen Zappia] (https://revium.com.au/our-people/stephen-zappia/) [Stephen Zappia] - [Stephen Gallagher] (https://revium.com.au/our-people/stephen-gallagher/) [Stephen Gallagher] - [Sana Rizvee] (https://revium.com.au/our-people/sana-rizvee/) [Sana Rizvee] - [Nam Nguyen] (https://revium.com.au/our-people/nam-nguyen/) [Nam Nguyen] - [Parmeet Kaur] (https://revium.com.au/our-people/parmeet-kaur/) [Parmeet Kaur] - [AI Notetaker] (https://revium.com.au/our-people/ai-notetaker-owen/) [AI Notetaker] - [AI Legal Advisor] (https://revium.com.au/our-people/ai-legal-advisor-erin/) [AI Legal Advisor] - [AI Business Analyst] (https://revium.com.au/our-people/ai-business-analyst-tess/) [AI Business Analyst] - [AI Receptionist] (https://revium.com.au/our-people/ai-receptionist-macy/) [AI Receptionist] - [AI Recruiting Assistant] (https://revium.com.au/our-people/ai-recruiting-assistant-luca/) [AI Recruiting Assistant] - [Mark Whitehead] (https://revium.com.au/our-people/mark-whitehead/) [Mark Whitehead] - [Marjorin Mendoza] (https://revium.com.au/our-people/marjorin-mendoza/) [Marjorin Mendoza] - [Kye Taylor] (https://revium.com.au/our-people/kye-taylor/) [Kye Taylor] - [Keshab Pandey] (https://revium.com.au/our-people/keshab-pandey/) [Keshab Pandey] - [Jacques Botes] (https://revium.com.au/our-people/jacques-botes/) [Jacques Botes] - [Evgeny Petrov] (https://revium.com.au/our-people/evgeny-petrov/) [Evgeny Petrov] - [Effie Alexopoulos] (https://revium.com.au/our-people/effie-alexopoulos/) [Effie Alexopoulos] - [Divya Thampi] (https://revium.com.au/our-people/divya-thampi/) [Divya Thampi] - [Chris Newton] (https://revium.com.au/our-people/chris-newton/) [Chris Newton] - [Chris Joyner] (https://revium.com.au/our-people/chris-joyner/) [Chris Joyner] - [Chanelle Harkness] (https://revium.com.au/our-people/chanelle-harkness/) [Chanelle Harkness] - [Carla Addamo] (https://revium.com.au/our-people/carla-addamo/) [Carla Addamo] - [Caitlin Merritt] (https://revium.com.au/our-people/caitlin-merritt/) [Caitlin Merritt] - [Ana Petreska] (https://revium.com.au/our-people/ana-petreska/) [Ana Petreska] - [Amrit Kurup] (https://revium.com.au/our-people/amrit-kurup/) [Amrit Kurup] - [Alex Kondys] (https://revium.com.au/our-people/alex-kondys/) [Alex Kondys] - [Adam Barty] (https://revium.com.au/our-people/adam-barty/) [Adam Barty] - [Harry Friend] (https://revium.com.au/our-people/harry-friend/) [Harry Friend] ## Case Studies Our case studies - [Our Work] (https://revium.com.au/case-studies/) [Revium is a highly regarded digital transformation agency with a proven track record across most industries. We have built digital marketing channels, Kentico & Sitecore websites and provided guaranteed quality Microsoft application development to organisations both private and public, right across Australia.] - [Transforming GWM's Vehicle Configurator for Enhanced User Engagement] (https://revium.com.au/case-studies/transforming-gwms-vehicle-configurator-enhanced-user-engagement/) [GWM, a leading automotive manufacturer, sought to revitalise its vehicle configurator for the Australian and New Zealand markets. Known for its value-focused vehicles, including the Cannon Utes and diverse range of SUVs, GWM aimed to enhance user interaction and engagement through a more modern, intuitive platform.] - [GWM: Enhancing Customer Experience with New Finance Calculator] (https://revium.com.au/case-studies/gwm-enhancing-customer-experience-with-new-finance-calculator/) [GWM Australia and New Zealand enhanced their vehicle purchasing experience by integrating a finance calculator into their website, allowing customers to explore and customise loan options in real time. Revium developed a bespoke tool which simplifies the financing process and reinforces GWM's position as a customer-focused automotive leader.] - [Direct Connect: Agent Portal Rebuild] (https://revium.com.au/case-studies/direct-connect-agent-portal-rebuild/) [Direct Connect wanted to enhance its Agent Portal to better serve real estate partners and drive business growth. The previous portal, built on the legacy Expression Engine CMS, was constrained by limited features, functionality, and security vulnerabilities. This outdated technology hindered user experience and posed potential risks to the business. The project’s goal was to modernise the portal to offer a more intuitive, secure, and feature-rich platform.] - [Lumia Care: Digital Transformation] (https://revium.com.au/case-studies/lumia-care-digital-transformation/) [Lumia Care, a conglomerate of Australia's most trusted healthcare teams, sought to unify its diverse entities under a single digital presence. With over 66 years of experience in providing empathetic, personalised care, Lumia Care aimed to consolidate its brand identity and streamline its operations to better serve its clients and staff. Revium was engaged to facilitate this transformation through a comprehensive digital strategy.] - [Flatpax: Website Redesign for Flatpax Utility AU & NZ. ] (https://revium.com.au/case-studies/flatpax-website-redesign-for-flatpax-utility-au-nz/) [Australian Homeware Enterprises (AHE) approached Revium to improve the digital presence of their Flatpax Utility brand of affordable joinery, by rebuilding both the Flatpax Australia and Flatpax New Zealand websites.] - [Australian Psychological Society (APS): Building an Insights Content Hub] (https://revium.com.au/case-studies/australian-psychological-society-aps-building-an-insights-content-hub/) [The Australian Psychological Society (APS), representing over 27,000 members, is the peak body for psychologists in Australia. APS sought Revium's expertise to develop a temporary, yet effective solution to ensure their article Insights were accessible and functional. While the APS website was in 'maintenance mode' due to a planned redevelopment. ] - [REIV: Transforming REIV’s Digital Presence with Storyblok ] (https://revium.com.au/case-studies/reiv-transforming-reiv-s-digital-presence-with-storyblok/) [The Real Estate Institute of Victoria (REIV) is the peak body for real estate professionals. REIV partnered with Revium to transform their digital presence, embarking on a journey to redesign their website on a new CMS platform. The new website makes it easier for REIV to manage their content, reduces maintenance costs, features an AI chatbot and AI search functionality. ] - [Australian Psychological Society (APS): Transforming Membership Renewals] (https://revium.com.au/case-studies/australian-psychological-society-aps-transforming-membership-renewals/) [The Australian Psychological Society (APS) is the peak body for psychologists in Australia. APS partnered with Revium to revamp its membership renewal system on the Kentico platform, resulting in easier management of memberships and improved user experience.] - [Leading Asia-Pacific Hotel Group: Digital Transformation & Marketing Strategy] (https://revium.com.au/case-studies/leading-asia-pacific-hotel-group-digital-transformation-marketing-strategy/) [Revium partnered with a leading Asia-Pacific hotel group to improve their brand awareness, increase conversion rates and diversify their online presence in a highly competitive market. ] - [Red Energy: CRO Maximises Investment in Paid Channels] (https://revium.com.au/case-studies/red-energy-cro-maximises-investment-in-paid-channels/) [Australian-owned Red Energy, known for its renewable energy offerings and quality customer service, identified an opportunity to maximise the value of its inbound marketing by optimizing its website's conversion rate.] - [NetApp: Keystone Subscription Management Platform] (https://revium.com.au/case-studies/netapp-keystone-subscription-management-platform/) [NetApp, a global leader in data infrastructure, embarked on launching a subscription-based product named Keystone. To harness its full potential, NetApp needed a robust front-end application that not only facilitated subscription management for their clients but also doubled as a compelling sales tool.] - [William Buck: Digital Transformation Strategy ] (https://revium.com.au/case-studies/william-buck-digital-transformation-strategy/) [Revium was approached by William Buck Queensland, a prominent financial services firm, to guide them through a critical digital transformation project. William Buck Queensland sought Revium’s expertise to navigate the complexities of digital transformation and establish a strategic pathway forward.] - [Kids First: Digital Transformation Roadmap] (https://revium.com.au/case-studies/kids-first-digital-transformation-roadmap/) [Kids First is an innovative, child-centered organisation based in Melbourne. Revium was engaged to develop a Digital Transformation Strategy to help Kids First overcome legacy challenges and fully realise their potential amid a significant organisational merger.] - [GWM: Revamping GWM’s Digital Experience with New CMS ] (https://revium.com.au/case-studies/gwm-revamping-gwm-s-digital-experience-with-new-cms/) [Great Wall Motor (GWM), China’s foremost SUV and Ute producer with a significant emphasis on creating a range of New Energy Vehicles, faced substantial challenges with their content management system (CMS). Revium was engaged to transform GWM’s online presence through the implementation of the Storyblok Headless CMS Platform.] - [TechnologyOne Customer Data Platform (CDP) ] (https://revium.com.au/case-studies/technologyone-customer-data-platform-cdp/) [TechnologyOne, Australia's premier enterprise Software as a Service (SaaS) company, faced the challenge of customer data across various platforms and systems. Revium was tasked with implementing the Segment Customer Data Platform (CDP) to enhance the unification and utilisation of customer data, streamlining TechnologyOne's marketing efforts.] - [McGrathNicol: Digital Transformation ] (https://revium.com.au/case-studies/mcgrathnicol-digital-transformation/) [Revium partnered with McGrathNicol, a specialist Advisory and Restructuring firm, to revamp their digital presence. The project aimed to enhance client experience, improve brand reputation, and set the foundation for future growth.] - [Dulux (Lincoln Sentry): Enhanced Customer Data Platform Integration] (https://revium.com.au/case-studies/dulux-lincoln-sentry-enhanced-customer-data-platform-integration/) [Lincoln Sentry sought to overhaul its Customer Data Platform (CDP) to align its reporting needs more closely with its diverse systems holding customer data and activity. Revium stepped in to enhance Lincoln Sentry's data management capabilities.] - [Bounty Media: Global Data Platform] (https://revium.com.au/case-studies/bounty-media-global-data-platform/) [Revium was approached by Bounty Media, a global data platform, to enhance their MVP application for advertisers and publishers. With no in-house development team or support services, Bounty needed Revium to quickly address critical bugs, organise the architecture, and prepare the application for a wide customer reach.] - [Australian Dental Association (ADA): Digital Presence ] (https://revium.com.au/case-studies/australian-dental-association-ada-digital-presence/) [The Australian Dental Association (ADA) is the premier national body representing the dental profession across Australia. Recognising the need for a digital transformation to better serve its members and the public, the ADA partnered with Revium to overhaul its outdated public website and streamline its event booking and sales processes.] - [TechnologyOne: Enhancing Digital Marketing ] (https://revium.com.au/case-studies/technologyone-enhancing-digital-marketing/) [TechnologyOne stands as Australia's premier enterprise Software as a Service (SaaS) company. TechnologyOne sought to amplify its marketing efforts to not only increase its social media presence and website traffic but also to improve brand awareness and generate Marketing Qualified Leads (MQLs) across its diverse industry verticals.] - [Alinta Energy: Streamlining Pricing and Sales] (https://revium.com.au/case-studies/alinta-energy-streamlining-pricing-and-sales/) [In a strategic partnership with Alinta Energy, Revium embarked on an ambitious project to overhaul and streamline their sales and pricing system. This initiative was aimed at enhancing Alinta Energy's approach to the Commercial & Industrial (C&I) markets, incorporating a sophisticated pricing methodology, and improving the overall sales process efficiency. ] - [Direct Connect: Digital Transformation through Innovative CMS Solution] (https://revium.com.au/case-studies/direct-connect-digital-transformation-through-innovative-cms-solution/) [Direct Connect embarked on a digital rejuvenation journey with Revium. Recognising the need to modernise their consumer-facing website, Direct Connect partnered with Revium to overhaul their online presence, leveraging Revium’s expertise in delivering cutting-edge, bespoke digital solutions.] - [Leading Australian Legal Firm: Streamlining Class Action Management Optimisation ] (https://revium.com.au/case-studies/leading-australian-legal-firm-streamlining-class-action-management-optimisation/) [Revium was engaged by a leading Australian consumer law firm who has been at the forefront of providing world-class legal services. The firm embarked on a journey to enhance their class action management capabilities by partnering with Revium, leveraging bespoke application development to address their unique challenges.] - [ENGIE: Sales Tracking System .NET Framework Upgrade] (https://revium.com.au/case-studies/engie-sales-tracking-system-net-framework-upgrade/) [ENGIE, a leading global utilities company since 1996, collaborated with Revium to modernise their .NET framework, ensuring enhanced security, long-term support, and future-ready performance.] - [REIV: Digital Transformation & Enhancing Member Support with AI.] (https://revium.com.au/case-studies/reiv-digital-transformation-enhancing-member-support-with-ai/) [The Real Estate Institute of Victoria (REIV) is the peak body for real estate professionals, providing real estate information and advisory services. REIV partnered with Revium to revamp its website using the Storyblok CMS platform. The new website was launched with powerful AI capabilities including AI-powered search functionality and an AI chatbot for real-time member support.] - [SKS Technologies: Streamlining HR Processes] (https://revium.com.au/case-studies/sks-technologies-streamlining-hr-processes/) [SKS Technologies partnered with Revium to automate their HR recruitment process. Revium developed a modern letter of offer solution to improve SKS Technologies' overall efficiency, minimise human error and provide an enhanced user experience for both internal staff and external candidates. ] - [Tree Project: Streamlining operations with a modern member portal. ] (https://revium.com.au/case-studies/tree-project-streamlining-operations-with-a-modern-member-portal/) [TreeProject partnered with Revium to develop a versatile and intuitive Member Portal to streamline operations, reduce administrative overheads and empower their members to manage activities directly. ] - [Genesis Fitness Achieves Conversion Milestones in a Post-Pandemic World] (https://revium.com.au/case-studies/genesis-fitness-achieves-conversion-milestones-in-a-post-pandemic-world/) [Revium supported Genesis Fitness with their post-lockdown market re-entry and were tasked with getting their brand awareness and member acquisition activities back to their pre-lockdown performance levels.] - [Supporting Campos Coffee Launch into Woolworths Nationally ] (https://revium.com.au/case-studies/supporting-campos-coffee-launch-into-woolworths-nationally/) [Revium worked with Campos and their creative agency on developing a promotional strategy to support Campos’ new partnership with Woolworths and the launch of their Superior Blend product instore.] - [Campos Coffee and a Record-Breaking eCommerce Strategy ] (https://revium.com.au/case-studies/campos-coffee-and-a-record-breaking-ecommerce-strategy/) [Campos identified they needed to harness the power of their online channels to unlock new revenue potential and drive even more people to their online store when the COVID-19 pandemic hit.] - [VicSuper helps members to “make sense of their super”] (https://revium.com.au/case-studies/vicsuper/) [VicSuper Fund is one of Australia's largest public offer superannuation funds. Revium implemented two interactive calculators, the Government co-contribution calculator and the Superannuation projection calculator that help current and prospective members “make sense of their super”. ] - [Sophisticated benchmark survey tool for Export Finance and Insurance Corporation] (https://revium.com.au/case-studies/export-finance-and-insurance-corporation/) [Revium developed a sophisticated benchmark survey tool which was purpose built to the needs of EFIC. The project involved gathering information from respondents online and presenting the overall and individual responses back to participants in the form of a benchmark report.] - [MAXtend tracks co2 and oxygen levels in shipping containers world wide] (https://revium.com.au/case-studies/maxtend/) [Mitsubishi Australia Limited's MAXtend Business Unit is an industry leader in the supply of a Controlled Atmosphere Service using electronic controller devices. MAXtend needed a web based facility to manage the distribution and allocation of electronic cargo management devices used in shipping containers throughout the world. ] - [Gastroenterological Society of Australia (GESA): Enhancing GESA’s Digital Platform.] (https://revium.com.au/case-studies/gastroenterological-society-of-australia-gesa/) [The Gastroenterological Society of Australia (GESA) is dedicated to advancing the study of the gastrointestinal tract and liver. GESA faced many challenges with their CCRTGE platform, and engaged Revium to transform the platform, creating a more user-friendly interface and significant cost savings for GESA. ] - [Water quality ratings through Cleaner Yarra & Bay website] (https://revium.com.au/case-studies/cleaner-yarra-bay/) [The Victorian Government's Environment Protection Agency (EPA) is the lead agency in providing a single point of reference for the community to access up to date information on the quality of the Yarra River, tributaries and Port Phillip Bay. EPA required a Sitecore CMS to manage the content to fulfil the project objectives.] - [Alinta Energy national, consolidated web assets with Kentico CMS] (https://revium.com.au/case-studies/alinta-energy/) [Revium was approached to assist with a national website for Alinta Energy to consolidate three existing web assets the company used to manage corporate information and as customer service tools for both east and west coast customers. ] - [Energy made easy by the Australian Energy Regulator] (https://revium.com.au/case-studies/australian-energy-regulator/) [The Australian Energy Regulator (AER) is Australia's national energy market regulator and an independent statutory authority. It is a business unit of the ACCC. The AER is committed to promoting outcomes that are in the long term interests of consumers. Energy Made Easy was required to help consumers understand and make more informed choices about electricity and gas offers.] - [Training Site Accreditation made easy for ANZ College of Anaesthetists] (https://revium.com.au/case-studies/anzca-tsa/) [Revium designed and implemented a fit-for-purpose web application for the Australian and New Zealand College of Anaesthetists' accreditation process. The key to Revium's success was utilising user-centred design, user experience planning and undergoing prototyping, before building the application using the Microsoft .Net framework. ] - [New public website for College of Intensive Care Medicine of Australia and New Zealand] (https://revium.com.au/case-studies/college-of-intensive-care-medicine-of-australia-an/) [The College of Intensive Care Medicine is the body responsible for intensive care medicine specialist training and education in Australia and New Zealand. CICM desired to replace the current website with the aim to improve the user’s experience with a new design and information architecture, as well as its ability to update content across the site. Revium developed and customised the Kentico CMS platform to suit CICM's requirements. ] - [Land Victoria manages land ownership using Interactive Forms] (https://revium.com.au/case-studies/land-victoria-interactive-forms/) [Land Victoria is the Government body who are responsible for registering changes in land ownership in Victoria. They required five interactive PDF's that could be downloaded, and easily be filled out by its clients (including the public). Due to the complex nature of their processes, each form needed to adhere to a strict workflow with conditional fields. Revium worked closely with Land Victoria to implement suitable solutions for these needs.] - [Financial Ombudsman Services Online] (https://revium.com.au/case-studies/financial-ombudsman-service/) [The Financial Ombudsman Service (FOS) fairly and independently 'resolves disputes between consumers' and member financial services providers. Membership of the Financial Ombudsman Service is open to any financial services provider carrying on business in Australia. The dispute resolution processes cover financial services disputes including banking, credit, loans, general insurance, life insurance, financial planning, investments, stock broking, managed funds and pooled superannuation trusts.] - [Swisse Kentico eCommerce Solution] (https://revium.com.au/case-studies/swisse-kentico-ecommerce-solution/) [Swisse are a global wellness brand that promotes health and wellbeing in all aspects of life. Known best for their multivitamins and dietary supplements, the Swisse brand extends to sports nutrition, skincare and functional foods. Swisse approached Revium to consolidate their websites and online stores across a single delivery platform. ] - [ENGIE Staff Innovation Portal Development] (https://revium.com.au/case-studies/staff-innovation-portal-development/) [Revium developed a completely custom ‘Innovation Ideas Intranet Portal’ which would enable users to virtually crowd-fund innovative ideas they wished to support. Revium were able to develop a portal to give ENGIE staff ownership of company improvements, increase staff engagement across numerous locations and breed company innovation.] - [Simply Energy Sales Tracker] (https://revium.com.au/case-studies/simply-energy-sales-tracker/) [Simply Energy specialise in delivering energy solutions to a wide range of industries across Australia. Revium was engaged by Simply Energy to create the ‘Sales Tracker’, a flexible and robust web-based application to manage end to end the C&I energy sales process.] - [APN Outdoor Data Consulting] (https://revium.com.au/case-studies/apn-outdoor-consulting/) [APN Outdoor is a publicly listed outdoor advertising business with a footprint that spans across both Australia & New Zealand. With the growth in the availability of data in the wider marketing landscape, Revium was engaged to perform a wide reaching review of how APN Outdoor used data across its business.] - [Jinding Developments Project Websites] (https://revium.com.au/case-studies/jinding-developments-project-websites/) [Revium developed multilingual lead-generating websites with CRM integrations to collect and then push through enquiries for three of Jinding's developments. All three websites experienced strong enquiry conversion rates from direct and organic traffic.] - [Using a Data Deep Dive to Inform a Customer Referral Program] (https://revium.com.au/case-studies/data-deep-dive-informs-customer-referral-program/) [Red Energy is a 100% Australian energy retailer owned by Snowy Hydro. To help tackle the challenge of acquisition and retention seen in the energy retail industry, Red Energy launched their Refer-A-Friend program. Revium was engaged to analyse the success of the program and to identify audience insights that will drive more effective business practices.] - [Genesis Fitness Acquires Leads at a 72% Lower CPA] (https://revium.com.au/case-studies/genesis-fitness-acquire-leads-at-a-72-lower-cpa/) [Revium implemented best practice principles and a structured ad copy testing framework to deliver a scalable solution for Genesis Fitness, which leveraged the advanced capabilities of Google Ads to improve paid media performance. ] - [Measuring & Reporting on Employment Program Success] (https://revium.com.au/case-studies/social-ventures-australia/) [Revium delivered a complex solution to enable Social Ventures Australia to measure, understand and improve the effectiveness of their programs in a scalable and time efficient manner.] - [Informing a Digital Transformation Roadmap Through Human Centred Design] (https://revium.com.au/case-studies/central-highlands-water-human-centred-design/) [Revium designed a comprehensive research project into the experiences of Central Highlands Water's customers to develop a series of recommendations for both digital and traditional experiences that were grounded in customer pain-points and opportunities.] - [Belgravia Leisure Multi-Site Implementation] (https://revium.com.au/case-studies/belgravia-multi-site-implementation/) [From disparate systems to one powerful CMS for facilities management giants, Belgravia Leisure. Revium helped Belgravia Leisure save significant design time and developments costs through implementing a centralised CMS system. Belgravia is now equipped to deploy new wesbites as they undergo rapid growth, while streamlining their support model and cyber security requirements.] - [Concept Design and Validation of a World First Social Fintech App] (https://revium.com.au/case-studies/concept-design-and-validation-of-a-world-first/) [Revium undertook a series of CX works aimed to help understand the financial hardship and peer-to-peer assistance landscape across Australia. We delivered a platform that not only facilitates a financial transaction, but also the complex and often emotional process of reaching out for or offering financial support.] - [Flexible Site Builder for Cedar Woods Properties] (https://revium.com.au/case-studies/flexible-site-builder-for-cedar-woods-properties/) [With major projects in play across the country, Cedar Woods needed an independent platform to help them create project websites for each development, while giving operational control to an in-house marketing team. Revium proposed a fast, secure and scalable web framework that would provide a central, branded user experience that could be customised for each project. As a result, Cedar Woods created and launched 15 project websites in three months. ] - [A Headless CMS for Australian Social Fintech - HelpPay] (https://revium.com.au/case-studies/a-headless-cms-for-australian-social-fintech-helppay/) [HelpPay is a profit-for-purpose fintech that is on a mission to empower those who want to help others with a simple, transparent, and secure way to pay part or all of someone’s bill. Following HelpPay's initial launch, there was a need for the HelpPay website to evolve so that the website could become a key tool to drive brand awareness and growth. StoryBlok offered them just that, and more.] - [Human Centred Design Informs the Overhaul of a DNA Health and Wellness App] (https://revium.com.au/case-studies/overhaul-of-a-dna-health-and-wellness-app/) [myDNA is an Australian Health and Wellness business based in Melbourne. myDNA engaged Revium to help design and validate a DNA insight driven wellness app that would guide a customer through their fitness journey, making use of the customers genetic insights to supercharge their results.] - [SEO Refurbishment Brings Rewards for Needabreak.com] (https://revium.com.au/case-studies/seo-refurbishment-brings-rewards-for-needabreak-co/) [Needabreak.com is the editorial hub for Choice Hotels’ APAC operation, providing travel inspiration for weekend trips, staycations and interstate adventures across Australia and New Zealand. Revium revium built a holistic SEO strategy that incorporated best practice technical SEO application, page experience optimisations, and an audience-centric, data-led content production workflow.] - [Driving Improved Return on Ad Spend During a Pandemic] (https://revium.com.au/case-studies/driving-improved-return-on-ad-spend-during-a-pandemic/) [Revium developed a digital marketing strategy that effectively captured Choice Hotels target audience across Australia and New Zealand, driving an increase in search reservations comparative to the year prior] ## Contact Contact us - [Contact Us] (https://revium.com.au/contact-us/) [Call Revium on 03 9429 2000 or email us at hello@revium.com.au & let us help you with your Digital Transformation.]